Thrift Store Associate- 14th ST

Goodwill NYNJ•New York, NY

2d•Onsite

About The Position

The Thrift Store Associate is a fast-paced production role responsible for receiving donations and preparing them for sale. Duties include sorting, tagging, pricing, and preparing merchandise for the sales floor, as well as organizing the stockroom, ensuring quality control, and following safety standards. The work involves high-volume inventory and requires standing for extended periods and lifting, pushing, and pulling up to 50 pounds. This is a full-time role at the 14th Street location in New York. Availability is required on weekdays and some weekends. The business operates Monday through Sunday, from 7:00 a.m. to 9:00 p.m., and flexibility is essential. The role involves handling pre-owned merchandise that may contain allergens, dust, or other substances. Goodwill provides training and protective equipment, and employees must follow safety guidelines and report concerns to management.

Requirements

Ability to provide friendly, respectful service to a diverse donor and customer population.
Ability to follow safety procedures and operational guidelines.
Comfort performing physical tasks, including lifting, sorting, and standing for extended periods.
Basic communication and teamwork skills.
Availability on weekdays and some weekends, with flexibility to meet business needs.

Nice To Haves

High school diploma or equivalent preferred.
Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.

Responsibilities

Sort, grade, and inspect donations, including textiles, housewares, electronics, shoes, and accessories, for quality and condition.
Tag and price merchandise according to company standards while meeting hourly production goals.
Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
Organize and separate items for e-commerce and clearance departments, accurately labeling all goods.
Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
Provide customer and donor service, including accepting donations, issuing receipts, and keeping the donation area neat and organized when needed.
Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.
Perform other duties as assigned to support the store team and broader organizational goals.