Thermo King Technician - Kingman
About The Position
Thermo King West is a family-owned group of nine dealerships serving trailer repair, transport refrigeration, and related businesses. The company has received the Thermo King Dealer of the Year award in North America and describes itself as a growing business focused on customer care and employee well-being. The Thermo King Service Technician diagnoses, repairs, maintains, and installs transport temperature-control equipment, and installs, repairs, and services Auxiliary Power Units. The role follows Thermo King and dealership standards, safety procedures, and work processes; maintains required certifications, training, and paperwork; and supports customers with efficient, high-quality service. Technician level and pay grade depend on relevant industry or similar experience. Career advancement may progress from Apprentice Technician through Certified, Professional, and Master Technician, with specialty certifications such as Bus or Flat-Rate Technician potentially available.
Requirements
- Basic computer skills and knowledge.
- Valid driver's license.
- Ability to obtain a DOT medical card if required.
- Ability to meet insurability standards for dealership vehicles.
- Successful completion of all pre-employment screening.
- Ability to work overtime as required.
- Ability to travel as required for training or customer needs.
- Ability to deliver high-quality, efficient service and superior customer satisfaction.
- Problem-solving and relationship-building skills.
- Effective, proactive communication skills.
- Good judgment and decision-making skills.
- Ability to work with little or no supervision.
- Desire to learn and continuously improve.
- Drive to meet and exceed productivity standards.
Nice To Haves
- Basic understanding of mechanical, transport refrigeration, and/or electrical systems; training will be provided.
- Related experience, such as diesel engine work, heavy equipment repair, light-duty mechanics, or heavy wheel mechanics.
- High school diploma or equivalent.
- Related vocational or technical training.
- EPA 608 Type II and 609 certifications.
- Complete set of quality hand tools.
Responsibilities
- Diagnose transport temperature equipment and perform necessary repairs efficiently and to high-quality standards.
- Perform prescribed routine maintenance on transport temperature-control equipment efficiently and to high-quality standards.
- Install transport temperature-control equipment according to Thermo King specifications and quality standards.
- Install, repair, and service Auxiliary Power Units to high-quality standards.
- Maintain current knowledge of Thermo King product developments, service bulletins, and campaigns.
- Follow dealership and Thermo King standards and work procedures.
- Maintain the required CERTI-TECH certification level and participate in training required by national Thermo King standards.
- Maintain dealership and Thermo King confidentiality.
- Maintain good housekeeping and follow all safety procedures.
- Maintain paperwork required by the dealership and Thermo King.
- Perform additional duties and responsibilities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
