Therapy Team Supervisor (Oakland County)

CNS Healthcare

1d • $59,500 - $80,500

About The Position

The Therapy Team Supervisor provides leadership in developing and implementing, clarifying, and refining the understanding and application of outpatient therapy services such as individual, group, family modalities, substance abuse education, and other special therapies.

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities.

The Therapy Team Supervisor provides leadership in developing and implementing, clarifying and refining the understanding and application of outpatient therapy services such as individual, group and family modalities, substance abuse education and other special therapies.

Requirements

• Master’s Degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy
• State licensure: Licensed Master’s Social Worker (LMSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), OR Limited-Licensed Psychologist (LLP)
• At least 2 years of clinical experience in individual and group psychotherapy.
• At least 2 years of master level experience in the examination and evaluation of adults with serious mental illness and/or substance use disorders.
• At least 3 years of experience providing human and/or social services, which can include the experience outlined above.
• Working knowledge of evidence-based therapy practices and trauma-informed care.
• Working knowledge of conflict resolution and crisis intervention
• Proficient with computers and Microsoft office products
• Proficient in the use of electronic health records (EHRs)
• Ability to work closely with persons with mental or physical limitations
• Ability to understand and value cultural and ethnic differences, their alternatives perspectives, lifestyles, etc.
• Ability to write clear, concise reports and the ability to formulate and implement an effective treatment plan.
• Ability to work collaboratively and build positive working relationships
• Ability to recognize the importance of collecting and reporting on outcome data
• Ability to apply methods for measuring the multiple variables of treatment outcome
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
• Advanced time management, problem solving, customer service, interpersonal, and conflict resolution skills
• Ability to be forward thinking and take initiative to accomplish goals and objectives of the department
• Valid and unrestricted Michigan Driver’s License
• Transportation or Automobile accessibility with current automobile/vehicle insurance meeting agency policy requirements

Nice To Haves

• Training and/or experience in substance use treatment, co-occurring disorders treatment, stage of change, and motivational interviewing strategies.
• Prior experience in a community mental health setting.
• At least one (1) year of experience in a supervisory role.

Responsibilities

• Serve as a leader and role model for the organization in matters relating to adult outpatient therapy services and provide daily supervision of assigned team operations.
• Provides leadership in developing, implementing, clarifying, and refining the understanding and application of adult outpatient therapy services including individual, group, and family modalities, substance use disorder education, and other specialty therapy programs.
• Ensure the compliance and successful execution of all program requirements as outlined in provider contracts, accreditation requirements, and the Michigan Department of Health and Human Services (MDHHS) Medical Manual.
• Oversee assigned staff work assignments and work schedules to meet the needs of individuals served and the agency.
• Maintain positive and collaborative working relationships with staff, individuals, and other stakeholders.
• Ensure that direct reports meet direct service productivity and documentation standards per agency and program expectations, including preparing and submitting required reporting on behalf of the service line administration.
• Complete all required reporting and documentation within designated timelines and in accordance with policies and procedures.
• Regularly assess the quality of work and operational metrics for assigned staff and make suggestions for continuous improvement.
• Facilitate staff trainings as requested.
• Collaborate with other departments and agencies regarding resources and services for improved person served care and staff development.
• Utilize a trauma-informed approach.
• Maintain compliance with quality care initiatives including Meaningful Use (MU), Medicare Merit Based Incentive Payment System (MIPS), Commission on Accreditation of Rehabilitation Facilities (CARF), and Certified Community Behavioral Health Clinic (CCBHC) requirements.
• Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
• Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
• Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.
• Perform other related duties as assigned.
• Provide consistent individual supervision (recorded) at least bi-monthly, that includes, but is not limited to a) Monthly case reviews b) Quarterly joint contracts c) Monthly review of progress toward attaining goals d) Review of any corrective action steps.
• Organize and oversee the day-to-day operations of the assigned team(s) to ensure appropriate coverage of responsibilities.
• Educate, enforce, and ensure team compliance with CNS Healthcare policies and procedures.
• Cultivate, maintain, and enhance team, department, and interdepartmental relationships to promote collaboration, teamwork, and a positive working environment.
• Serve as a conduit of communication between direct reports, department leadership, and agency leadership.
• Build a strong team by attracting, selecting, onboarding, and developing direct reports to retain high-performance team members and empower them to elevate their level of responsibility, span of control, and performance.
• Serve as a role model, mentor, and coach in providing ongoing and consistent individual supervision that is focused on meeting individual productivity and performance goals, as well as departmental goals, objectives, and project deadlines.
• Manage employee performance, including any verbal/written warnings and conducting employee evaluations to provide examples of behavior, ways for employees to improve performance, and development of goals for the coming year.
• Lead assigned team in quality improvement initiatives and compliance with all quality improvement initiatives and standards to promote quality achievement across the organization.
• Responsible for managing work schedules, time and attendance, paid time off, and mileage for assigned staff in a timely manner.

Benefits

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees