Case Manager, Oakland County

CNS Healthcare • Novi, MI

2d • $40,000 - $72,900 • Hybrid

About The Position

Our Case Managers are invaluable members of our interdisciplinary teams that ensure the achievement of quality care and outcomes for the individuals we serve. Our case managers coordinate client-focused treatment and services, embrace a trauma-informed approach, and leverage motivational interviewing techniques with the goal of helping people achieve wellness. They provide population and age-appropriate case management services to the individuals we serve, including assessment, coordination of care, service plan development, resource development, and medication support and management. While this position is primarily community-based, it provides opportunities for some remote flexibility upon the successful completion of the training/onboarding period.

Requirements

• Qualified Mental Health Professional (QMHP)
• Bachelor’s Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
• Specialized training (including fieldwork and/or internships associated with the academic curriculum where the student works directly with persons receiving mental health services as part of that experience) OR one year of experience in treating or working with a person who has a mental illness
• Requires valid and unrestricted Driver’s License
• Transportation or Automobile accessibility with current auto insurance.
• Working knowledge and understanding of mental illness, medications used in treating psychiatric disorders, and knowledge and experience with other interventions used to treat psychiatric disorders.
• Ability to share and teach on the continuum of drug use, such as initiation intoxication, harmful use, abuse, dependence, withdrawal, craving, relapse, and recovery
• Ability to share and teach about the symptoms of substance use disorders that are similar to those of other medical and/ or psychological disorders and how these disorders interact
• Proficient in the use of Microsoft Office Suite or related software
• Proficient in the use of electronic health records (EHRs)
• Ability to work collaboratively and build positive working relationships
• Ability to recognize the importance of collecting and reporting on outcome data
• Ability to apply methods for measuring the multiple variables of treatment outcome
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
• Advanced time management, problem-solving, customer service, interpersonal, and conflict resolution skills
• Advanced collaboration and team working skills.
• Ability to be forward-thinking and take initiative to accomplish goals and objectives of the department

Nice To Haves

• Master’s Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
• At least 1 year of experience in treating or working with a person who has a mental illness
• Experience working with persons who are mentally ill in either a hospital or community setting
• Valid and unrestricted State of Michigan licensure as a Limited-Licensed Bachelor’s Social Worker (LLBSW), Licensed Bachelor’s Social Worker (LBSW), Limited-Licensed Master’s Social Worker (LLMSW), Limited-Licensed Professional Counselor (LLPC), Licensed Master’s Social Worker (LMSW), Limited-Licensed Marriage and Family Therapist (LLMFT), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Temporary Limited-License Psychologist (TLLP), OR Limited-Licensed Psychologist (LLP)

Responsibilities

• Provides community-based case management services, primary, and behavioral health integrated services
• Responds to the needs, desires, and interests of Individuals utilizing formal and informal assessment practices
• Provides weekly community-based interventions to individuals
• Provide transportation assistance to individuals served.
• Facilitates weekly groups for individuals served
• Completes all required documentation completely, accurately, and in accordance with CNS policy
• Develops and implements Person Centered Plans for Individuals consistent with guidelines established by OCHN, DWIHN, and other funding and accrediting entities.
• Completes after hours hospital pre-screening assessments
• Matches prevention, intervention, and resolution techniques to the particular circumstances of each Individual
• Identifies and uses effective advocacy strategies to address and overcome diverse challenges facing Individuals (e.g. human rights, legal administrative, and financial).
• Gathers and interprets information about substance use, dependence or other addictive behaviors and develops treatment plans based on stage of change for identified problems and needs implementing stage wise interventions
• Completes annual intake assessments and substance use assessments
• Uses motivational interviewing strategies to engage and service Individuals
• Utilizes a Trauma-Informed approach to deliver services
• Establishes a collaborative relationship with Individuals
• Identifies and utilizes the resources and support necessary to assist Individuals in reaching goals relative to career and educational pursuits.
• Matches specific supports and interventions to the unique needs of individual Individuals and recognize the importance of friends, family, and community relationship.
• Enhances the ability of the Individuals to lead a self-determined life by providing the support and information necessary to build self-esteem and assertiveness, to make decisions, and improve their quality of life
• Assists Individuals in identifying and gaining access to formal and informal supports available in their communities
• Assists in the coordination of medication for Individuals
• Coordinates and collaborates with primary and specialty care physicians, community health agencies, and other health care providers
• Provides education about and monitoring for adverse reactions to medications
• Maintain knowledge and compliance with established policies and procedures, HIPAA standards, and other regulatory programs.
• Ensure that the CNS Healthcare standards of customer service are applied to interactions with individuals served, guests, and staff.
• Perform other related duties as assigned.

Benefits

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 23 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level