Therapy Development Representative - Milwaukee

Inspire Medical Systems Inc. • Milwaukee, WI

2h

About The Position

Inspire Medical Systems is hiring a Therapy Development Representative to increase awareness of its FDA-approved medical device for people with obstructive sleep apnea (OSA). The role focuses on educating healthcare providers, growing the patient referral pipeline, and increasing conversion to therapy. The representative reports to the Regional Manager and collaborates with Territory Managers on pipeline growth and business initiatives.

The position develops provider confidence through education, executes referral-channel growth initiatives, supports community education and awareness events, and identifies market opportunities and gaps. It also involves recording customer interactions and profiles in CRM systems, supporting Territory Managers’ physician engagement and territory pipeline efforts, and communicating with aligned Territory Managers weekly.

Clinical and operational responsibilities may include providing clinical coverage as needed, learning implant and patient-care pathways, maintaining quality-system and field-reporting compliance, and communicating clinical and outcomes data to referral partners. At the discretion of the Area Vice President and Regional Manager, the representative may complete training for therapy activation and implant procedures. Travel within the territory or region, including overnight travel, is required as needed.

Requirements

• Bachelor’s degree and at least 2 years of pharmaceutical, healthcare, or medical device sales experience; alternatively, at least 4 years of sales experience in those industries without a bachelor’s degree, or 2 years of experience working directly with Inspire Medical Systems therapy in a clinical setting.
• Ability to travel within the territory or region, including overnight travel, as needed.
• Valid driver’s license, proof of insurance, and/or reliable transportation to travel to hospitals, clinics, and customer sites.
• Ability to lift and move materials or equipment weighing up to 40 pounds and routinely stand, sit, bend, and reach, with or without reasonable accommodation.

Nice To Haves

• Referral development or market development experience.
• Territory support or account management experience.
• Clinical experience supporting healthcare providers.
• Excellent communication, negotiation, and relationship-building skills.
• Demonstrated presentation skills.
• Business acumen.
• Proficiency in Microsoft Office Suite and CRM tools.
• Willingness to relocate for advancement opportunities.

Responsibilities

• Plan and execute a weekly customer-targeting sequence.
• Educate primary care, internal medicine, cardiology, and other providers who treat or manage patients with OSA.
• Execute referral-channel growth initiatives to increase patient identification and therapy adoption.
• Support monthly community education programs and awareness events.
• Partner with Territory Managers to expand physician engagement and practice growth opportunities, including local peer-to-peer events.
• Conduct market assessments to identify growth opportunities and referral gaps.
• Support Territory Managers in growing territory pipeline and increasing pipeline conversion.
• Communicate weekly with aligned Territory Managers.
• Log customer engagements and create new physician profiles in CRM.
• Transition customers from unaware to advocacy belief.
• Provide clinical coverage as needed, secondary to referral development responsibilities.
• Develop an understanding of implant procedures, patient pathways, and therapy delivery processes.
• Maintain compliance with quality-system requirements and field-reporting obligations.
• Understand and articulate clinical and outcomes data to the referral community.
• Complete training requirements for therapy activation and implant procedures when directed by the Area Vice President and Regional Manager.

Benefits

• Multiple health insurance plan options.
• Employer contributions to a Health Savings Account.
• Dental, vision, life, and disability benefits.
• 401(k) plan with employer match.
• Identity protection.
• Flexible time off.
• Tuition reimbursement.
• Employee Assistance Program.
• Opportunity to participate in company ownership and success through equity awards and the Employee Stock Purchase Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level