Crisis Center-Shift Leader

Brightli•Indianapolis, IN

About The Position

The Therapist provides professional counseling and therapeutic services to individuals, families, couples, and groups based on their needs and treatment goals. The role includes conducting assessments, establishing diagnoses, developing individualized treatment plans, delivering evidence-based interventions, and supporting clients throughout their behavioral health care. Therapeutic approaches may include counseling, psychotherapy, behavioral interventions, trauma-informed practices, and services for co-occurring conditions. The Therapist works with a multidisciplinary team and connects clients with resources that support recovery and wellness. The position also involves maintaining clinical documentation and meeting regulatory, accreditation, payer, and agency requirements; responding to crises; supporting transitions in care; and providing clinical consultation, training, or supervision support as appropriate. Therapists must maintain applicable professional licensure and may need to obtain licensure in additional states. The role includes telehealth service delivery and may involve providing school-based services at designated school sites during school operating hours. The position is classified as sedentary work, requiring occasional lifting or moving of up to 10 pounds and frequent repetitive hand, finger, and arm movements for typing, writing, and other computer-related activities. It involves sitting most of the time, with occasional walking or standing. Reasonable accommodations may be made.

Requirements

Master's degree in Social Work, Psychology, Counseling, Marriage and Family Therapy, or a related behavioral health field.
Professional licensure through the applicable state licensing board as required for the area of practice.
Appropriate clinical experience and training in assessing and treating mental health and/or substance use disorders.
Ability to meet applicable state, regulatory, accreditation, and agency requirements for clinical practice.
Hold an applicable professional license, such as LPC, LCSW, LMFT, or another license permitted by state regulations and scope of practice.
Maintain unrestricted licensure in the state and area of practice.
Willingness to obtain licensure in additional states as organizational needs require.
Willingness and comfort providing telehealth services; training will be provided.
Knowledge of diagnostic criteria and clinical practices related to mental health and/or substance use disorders.
Knowledge of caseload management, rehabilitation methods, and evidence-based behavioral health treatment approaches.
Understanding of challenges experienced by individuals and families affected by mental health and/or substance use disorders.
Knowledge of therapeutic methods, treatment modalities, applicable legal requirements, and court procedures related to behavioral health services.
Ability to develop, coordinate, and evaluate services within assigned programs.
Strong written and verbal communication skills, including the ability to produce clear, concise, accurate clinical documentation.
Ability to build effective professional relationships in person, by telephone, and through telehealth.
Ability to communicate effectively with clients, families, coworkers, referral sources, and community partners.
Strong critical-thinking, problem-solving, and organizational skills.
Ability to work independently and collaborate within a multidisciplinary team.
Ability to follow direction, accept supervision, and incorporate feedback into professional practice.
Commitment to ethical practice, client confidentiality, professional boundaries, and person-centered care.
Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks.
Completion of New Hire Orientation and required training, including Relias, at the beginning of employment and annually thereafter.
Current driver's license, acceptable driving record, and current auto insurance.
Obtain and maintain First Aid and CPR certifications, each within three months of beginning employment.
Complete applicable Behavioral Management training within 30 days of employment or at the first available class: CPI for Residential programs, or Peaceful Intervention or Verbal De-escalation for Outpatient programs.
Demonstrate understanding of Collaborative Service Goals within 30 days of employment.
Complete 36 hours of required training within a two-year period in accordance with applicable regulatory requirements, including 9 CSR 10-7.110 E 1 when applicable.
For ASAM Programs, complete 50 hours of training annually.
For CPRC, complete the Growth and Development form and the Privileging and Credentialing form within 30 days of employment.
Maintain knowledge of policies, procedures, regulations, and requirements applicable to the assigned program.
Provide current copies of applicable professional licenses and certifications.
For school-based services programs, provide services at designated school sites during school operating hours as required.

Responsibilities

Provide individual, group, family, and other therapeutic services in various settings based on client needs and individualized treatment goals.
Complete intake, screening, and comprehensive assessments within required regulatory, accreditation, and agency timeframes.
Establish appropriate diagnoses based on clinical findings and available client information.
Develop individualized treatment plans reflecting assessment findings, client needs, treatment goals, and progress.
Deliver evidence-based interventions, including individual and group counseling, family therapy, trauma-focused services, and co-occurring treatment.
Participate in clinical staffing, treatment team meetings, and case consultations to support coordinated care.
Meet department Collaborative Service Goal requirements and productivity expectations.
Coordinate with internal departments to ensure services are authorized and required information is provided on time.
Maintain accurate, timely, and comprehensive clinical documentation in accordance with applicable requirements.
Ensure clinical notes and service entries reflect treatment plans, interventions, client progress, and documentation standards.
Identify and correct documentation, charting, or file deficiencies within established timeframes.
Support care transitions and complete required transition documentation, including summaries, plans, and correspondence.
Respond appropriately to crisis situations and participate in or coordinate emergency services when necessary.
Maintain professional relationships with clients, families, referral sources, coworkers, and community partners.
Represent the organization professionally in the community and adhere to agency policies and ethical standards.
Provide clinical consultation and support to treatment team members as appropriate.
Provide training and guidance on clinical issues, therapeutic interventions, and evidence-based practices.
Assist with professional or clinical supervision of individuals in training after applicable professional requirements are met.
Complete required training and professional development activities.
Demonstrate commitment to the organization's goals and objectives.
Perform other duties as assigned by leadership.

Benefits

29 days of paid time off.
Eligibility for HRSA loan repayment, subject to eligibility requirements.
Health, dental, vision, retirement, life, and other employee benefits.
401(k) retirement savings plan with up to a 5% match for part-time and full-time employees.
Company-paid basic life insurance.
Emergency Medical Leave Program.
Flexible Spending Accounts for healthcare and dependent childcare.
Health and Wellness Program.
Employee Assistance Program.
Employee Discount Program.
Mileage reimbursement.
Comprehensive initial and ongoing training.
Career mobility and advancement opportunities, including promotion from within.
Supportive workplace culture and environment.