Theatre Manager

Cinemark•Mission, TX

3d•$42,935 - $53,669

About The Position

The Theatre Manager assists the General Manager in operating the theatre and performs the duties of a Senior Assistant Manager. The Theatre Manager may serve as Manager on Duty when the General Manager is absent and must be able to perform or effectively oversee all theatre job functions. The role supports training, building maintenance, cash control, inventory and product orders, and completion of administrative and special reports. Either the General Manager or Theatre Manager is suggested to be on duty while the theatre is open for business. The Theatre Manager follows the General Manager’s direction and Cinemark policies, supports management decisions in communications with Team Members, and helps ensure consistent policy enforcement, dress-code compliance, safety, security, cleanliness, and excellent Guest service. Employee relations issues are generally reported to and handled by the General Manager, and all management members must follow the Employee Relations Reporting Protocol and Cinemark’s standards of work ethic and conduct. The position requires flexible availability for evenings, weekends, and holidays, with at least 40 hours of work per week. Physical requirements include frequent bending, kneeling, lifting up to 50 pounds, standing, walking, and reaching. The work environment may have moderate to high noise levels, and the employee must be able to stand for extended periods. Cinemark lists benefits including employee discounts, 401(k) matching, growth opportunities, education assistance, health benefits, parental leave, paid time off, daily pay, and free movies. Benefits may vary by career category. The stated pay range is $42,935.10–$53,668.88.

Requirements

Must be at least 18 years of age.
Must have worked as an Assistant Manager for at least 6 months in a theatre environment.
Complete Cinemark’s Management Accreditation Program and pass the Comprehensive Assessment testing process.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food handler’s permit where required.
Management members who work with alcohol must complete a Safe Alcohol Service training program.
Be available to work flexible hours, including evenings, weekends, and holidays, and work at least 40 hours per week.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift and provide excellent Guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of all ages, genders, and personalities, and effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction and respond with a sense of urgency.
Demonstrate excellent time-management and organizational skills and attention to detail.
Be able to train and lead others and resolve conflict.
Meet the physical requirements of frequent bending, kneeling, lifting up to 50 pounds, standing, walking, and reaching, and standing for extended periods.

Nice To Haves

High school diploma or GED preferred.
Senior Assistant Manager experience preferred.

Responsibilities

Follow the General Manager’s direction and support the General Manager’s decisions when communicating with Team Members.
Work in all departments and perform all theatre job functions.
Act as Manager on Duty in the General Manager’s absence.
Train and coach Team Members in their specific job functions.
Assist with administrative and special reports for the General Manager.
Assist with monthly inventories and product orders.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Follow Cinemark policies and procedures and enforce them fairly and consistently with Team Members.
Report employee relations issues to the General Manager, or follow the stated reporting process when the General Manager is absent; follow the Employee Relations Reporting Protocol.
Maintain a high work ethic and code of conduct and ensure Team Members follow the dress code.
Interact with Guests to improve service and ensure Team Members provide excellent customer service.
Consistently identify and sanitize high-contact areas used by Employees and Guests.
Address safety and security issues appropriately, including trip hazards, lighting, and suspicious persons.
Use required Personal Protective Equipment when completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Perform other work-related duties as assigned.