Textile Sales Associate - Rochester - FT
About The Position
The Textile Sales Associate processes donated textiles to keep donations moving efficiently from the drive-thru to the sales floor and support the smooth operation of a fast-paced retail store. The role reports to the Store Manager and/or Production Manager, who evaluates performance annually. The employee is also expected to understand the Goodwill mission, “Empower people to achieve their most abundant life,” and embody the company’s core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. Pay is tied to processing speed. The starting training rate is $11 per hour for performance below 80 pieces per hour (PPH); employees have four weeks to reach 80 PPH, with coaching and support available. At eight weeks, if the goal remains unmet and no qualifying open positions are available, termination may be considered, though transferring the employee to an available position is the primary aim when possible. Reaching 80 PPH raises pay to $15 per hour. Performance levels of 91–110 PPH and 111–130+ PPH raise pay to $16 and $17 per hour, respectively, subject to the stated three-week average requirements. Employees must maintain the PPH threshold for their pay level; improvement periods and potential performance discussions or pay adjustments may apply if performance falls below it. Daily PPH tracking is mandatory, and failure to record it may affect the pay rate. Rates may differ based on state minimum-wage regulations or local prevailing rates.
Requirements
- Adhere to standard retail practices and the dress code.
- Be familiar with current clothing and shoe styles, furniture, toys, brand names, and similar merchandise.
- Have basic literacy and numeracy skills.
- Make quick and accurate decisions.
- Communicate tactfully with the public and co-workers.
- Have flexible availability and be able to work varying schedules.
- Be authorized to work in the United States.
- Be able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions while looking up and/or down.
- Be able to lift and/or move up to 50 pounds.
- Be able to use light industrial equipment, including a tagging gun, pallet stacker, pallet jack, and compactor; employees must be at least 18 to operate a compactor.
Responsibilities
- Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour while maintaining quality standards.
- Retrieve the Textile Production Sheet at the beginning of each shift and turn it in upon completion.
- Transport carts containing items to be processed.
- Process donations promptly.
- Dispose of trash in designated True Trash receptacles as needed.
- Organize racks for efficient stocking.
- Record pieces-per-hour performance daily.
- Perform other duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
