Textile Sales Associate - Merrillville- FT

GOODWILL INDUSTRIES GROUP•Merrillville, IN
•$11 - $0•Onsite

About The Position

The Textile Sales Associate receives, sorts, prices, tags, and stocks donated textiles, helping move donations quickly from the drive-thru to the sales floor and supporting the smooth operation of a fast-paced retail store. The position reports to the Store Manager and/or Production Manager, who evaluates performance annually. The associate is expected to understand Goodwill’s mission, “Empower people to achieve their most abundant life,” and embody its core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. Compensation is tied to processing speed. The training rate is $11 per hour while working toward a target of 80 pieces per hour (PPH), which employees have four weeks to achieve. Management will provide coaching and ongoing support if the target is not met; after eight weeks, termination may be considered if the target remains unmet and no qualifying open position is available. Reaching 80 PPH increases pay to $15 per hour. Higher rates are available for sustained performance: $16 per hour for a three-week average of at least 91 PPH, and $17 per hour for a three-week average of at least 111 PPH. Employees must maintain the applicable production rate to retain high-performer pay; a three-week improvement period applies if performance falls below the relevant level. Daily recording of PPH is mandatory and may affect pay if not completed. Z-racks count as 100 pieces per rack. This is a full-time, day-shift retail position at the Merrill Point store in Merrillville, Indiana. The listed starting rate is $11 per hour, subject to state minimum wage regulations or the prevailing rate at the location.

Requirements

  • Adhere to standard retail practices and the dress code.
  • Have familiarity with current clothing and shoe styles, furniture, toys, and brand names.
  • Have basic literacy and numeracy skills.
  • Make quick and accurate decisions.
  • Communicate tactfully with the public and co-workers.
  • Be flexible to work varying schedules and have flexible availability.
  • Be authorized to work in the United States.
  • Frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions while looking up and/or down.
  • Lift and/or move up to 50 pounds.
  • Be able to use light industrial equipment, including a tagging gun, stickers, tags, standard office supplies, pallet stacker, pallet jack, and compactor.
  • Be at least 18 years old to operate a compactor.

Responsibilities

  • Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour while maintaining quality standards.
  • Retrieve the Textile Production Sheet at the start of each shift and turn it in upon completion.
  • Transport carts containing items to be processed.
  • Process donations promptly.
  • Dispose of trash in designated True Trash receptacles as needed.
  • Organize racks for efficient stocking.
  • Record pieces-per-hour production daily.
  • Perform other duties as assigned by a supervisor.
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