Textile Sales Associate - Goshen - PT

GOODWILL INDUSTRIES GROUP•Goshen, IN
•$11 - $0•Onsite

About The Position

The Textile Sales Associate receives, sorts, prices, tags, and stocks donated textiles, helping donations move quickly from the drive-thru to the sales floor and supporting the smooth operation of a fast-paced retail store. The position reports to the Store Manager and/or Production Manager, who evaluates performance annually. The associate is expected to understand Goodwill’s mission, “Empower people to achieve their most abundant life,” and embody its core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. Pay is tied to processing productivity. The training rate is $11 per hour for performance below 80 pieces per hour (PPH), with four weeks to reach 80 PPH. Management provides coaching and support if the goal is not reached; after eight weeks, termination may be considered if the goal remains unmet and there are no qualifying open positions. At 80–90 PPH, pay increases to $15 per hour upon first reaching 80 PPH. If productivity falls below 80 PPH, the associate has three weeks to improve before progressive discipline may begin. Level 3 performance of 91–110 PPH pays $16 per hour, effective after a three-week average of at least 91 PPH. Level 4 performance of 111–130+ PPH pays $17 per hour, effective after a three-week average of at least 111 PPH. High performers must maintain the applicable productivity level; falling below it results in a three-week improvement period and may lead to performance discussions and pay adjustments. Daily PPH tracking is mandatory and failure to record it may affect pay. Z-racks are counted as 100 pieces per rack. Other duties may be assigned by the supervisor.

Requirements

  • Adhere to standard retail practices and the dress code.
  • Have familiarity with current clothing, shoe styles, furniture, toys, brand names, and related merchandise.
  • Have basic literacy and numeracy skills.
  • Make quick and accurate decisions.
  • Communicate tactfully with the public and coworkers.
  • Be flexible to work varying schedules and have flexible availability.
  • Be authorized to work in the United States.
  • Be able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions while looking up and/or down.
  • Be able to lift and/or move up to 50 pounds.
  • Be able to use light industrial equipment, including a tagging gun, pallet stacker, pallet jack, and compactor; must be at least 18 years old to operate a compactor.

Responsibilities

  • Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour while maintaining quality standards.
  • Retrieve the Textile Production Sheet at the beginning of each shift and turn it in upon completion.
  • Transport carts containing items to be processed.
  • Process donations promptly.
  • Dispose of trash in designated True Trash receptacles as needed.
  • Organize racks for efficient stocking.
  • Record pieces-per-hour productivity daily.
  • Perform other duties as assigned by the supervisor.
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