Textile Sales Associate - Ireland Rd. - PT

GOODWILL INDUSTRIES GROUP•South Bend, IN
•$11 - $0•Onsite

About The Position

The Textile Sales Associate receives, sorts, prices, tags, and stocks donated textiles, helping move donations efficiently from the drive-thru to the sales floor and supporting the smooth operation of a fast-paced retail store. The role reports to the Store Manager and/or Production Manager, who evaluates performance annually. The associate is expected to understand Goodwill’s mission, “Empower people to achieve their most abundant life,” and embody its core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. Pay is performance-based on processing speed. The training rate is $11 per hour for production below 80 pieces per hour (PPH), with four weeks to reach 80 PPH and management coaching and support if needed. Level 2 is $15 per hour at 80–90 PPH. Level 3 is $16 per hour at 91–110 PPH, subject to a three-week average of at least 91 PPH. Level 4 is $17 per hour at 111–130+ PPH, subject to a three-week average of at least 111 PPH. Employees must maintain the applicable production standard to retain high-performer pay. Daily PPH recording is mandatory and may affect pay. Z-racks count as 100 pieces per rack. The listed rates may differ based on state minimum-wage regulations.

Requirements

  • Adhere to standard retail practices and the dress code.
  • Have familiarity with current clothing and shoe styles, furniture, toys, brand names, and similar merchandise.
  • Have basic literacy and numeracy skills.
  • Make quick and accurate decisions.
  • Communicate tactfully with the public and coworkers.
  • Be flexible to work varying schedules and have flexible availability.
  • Be authorized to work in the United States.
  • Be able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions, including looking up and down.
  • Be able to lift and/or move up to 50 pounds.
  • Be able to use light industrial equipment, including a tagging gun, stickers, tags, standard office supplies, a pallet stacker, and a pallet jack.
  • Be at least 18 years old to operate a compactor.

Responsibilities

  • Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour while maintaining quality standards.
  • Retrieve the Textile Production Sheet at the start of each shift and turn it in when finished.
  • Transport carts containing items to be processed.
  • Process donations promptly.
  • Dispose of trash in designated True Trash receptacles as needed.
  • Organize racks for efficient stocking.
  • Record pieces per hour daily for tracking purposes.
  • Perform other duties as assigned by the supervisor.
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