Textile Sales Associate - Ireland Rd. - PT

GOODWILL INDUSTRIES OF MICHIANA INC•South Bend, IN
•$11 - $0•Onsite

About The Position

The Textile Sales Associate receives, sorts, prices, tags, and stocks donated textiles, helping move donations efficiently from the drive-through to the sales floor and supporting the smooth operation of a fast-paced retail store. The role reports to the Store Manager and/or Production Manager, who evaluates performance annually. The associate is expected to understand Goodwill’s mission, “Empower people to achieve their most abundant life,” and embody the company’s core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. Pay is performance-based and tied to processing speed. The training level pays $11 per hour while the employee works toward a rate of 80 pieces per hour (PPH), with four weeks to reach that goal. At 80–90 PPH, pay increases to $15 per hour. Level 3 performers processing 91–110 PPH earn $16 per hour after maintaining an average of at least 91 PPH for three weeks. Level 4 performers processing 111–130+ PPH earn $17 per hour after maintaining an average of at least 111 PPH for three weeks. Employees are expected to maintain the PPH standard for their pay level; improvement periods, coaching, performance discussions, and pay adjustments may apply if performance falls below the applicable standard. Daily PPH recording is mandatory and may affect pay if not completed. Z-racks are counted as 100 pieces per rack.

Requirements

  • Adhere to standard retail practices and the dress code.
  • Have familiarity with current clothing and shoe styles, furniture, toys, brand names, and similar merchandise.
  • Have basic literacy and numeracy skills.
  • Be able to make quick and accurate decisions.
  • Communicate tactfully with the public and co-workers.
  • Have flexible availability and be able to work varying schedules.
  • Be authorized to work in the United States.
  • Be able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions, including looking up and/or down.
  • Be able to lift and/or move up to 50 pounds.
  • Be able to use light industrial equipment, including a tagging gun, pallet stacker, pallet jack, and compactor; employees must be at least 18 to operate the compactor.

Responsibilities

  • Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour while maintaining quality standards.
  • Retrieve the Textile Production Sheet at the beginning of each shift and submit it upon completion.
  • Transport carts containing items to be processed.
  • Process donations promptly.
  • Dispose of trash in designated True Trash receptacles as needed.
  • Organize racks for efficient stocking.
  • Record pieces-per-hour performance daily.
  • Perform other duties as assigned by the supervisor.
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