Testing Proctor

Louisiana State University

2d•Onsite

About The Position

The Office of Testing and Evaluation Services (OTES) supports the LSU campus by providing computer-based testing in the LSU Testing Center for LSU academic course exams, course placement, and national, state, and local tests. Other services such as instructor course evaluations, test and survey development, and scoring are also provided. The OTES has approximately 450 computer stations in four testing center locations in Himes Hall. The Testing Center typically impacts 20,000+ students and over 200,000+ tests per year (3 semesters). The Testing Center operates as a model provider of accessible, innovative, and state-of-the-art services and experiences by providing: exceptional, cost-effective, and efficient services to students, faculty, LSU, and the greater community; the utmost integrity to our students, faculty, and administration with a fair, secure, consistent, and accurate testing experience; and a technically state of the arts computer testing center that is comfortable and has a convenient testing environment.

Requirements

Impeccable integrity and a commitment to upholding standards and policies.
Maintain confidentiality and security of all testing materials, and other allowed test documents.
Keep all student and testing information confidential.
Communicate effectively with students speaking in a clear voice and give concise instructions.
Willingness to follow all protocols and procedures.
Good typing skills, basic computer skills, and knowledge/proficiency in navigating widely used software: such as Microsoft WORD and EXCEL.
Willingness to learn the necessary technical/computer skills needed to operate computer software for student check-ins and check-outs in a large high-volume computer-based testing center.
Follow oral and written directions.
Capable of working well in high-pressure situations.
Able to manage time effectively and multi-task efficiently.
Strong observational skills.
Strong organizational skills and attention to details and accuracy.
Flexible scheduling for morning, afternoon, evening shifts and some Saturday availability.
Able to be on your feet for your designated shift - approximately 5 to 6 hours a day.
21 years or older.
High school diploma/GED.
Upon request 3 references that can attest to honesty, integrity, reliability, and punctuality (must have reliable transportation).
Valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment.

Nice To Haves

One year experience proctoring exams or familiarity with common exam practices and procedures.

Responsibilities

Observe all exams to ensure equitable treatment, adherence to testing procedures, and equal opportunity for test-takers.
Maintain testing rooms.
Check in and verify student identification.
Ensure students complete all work independently.
Ensure only approved materials are used during the exam.
Ensure all materials are returned at the completion of the exam.
Maintain a high level of professionalism and represent the organization positively.
Check in students, which involves verifying identification and test being taken, assigning seat/section/computer station, securing electronic devices, and handing out approved documents and verifying calculators.
Answer questions that test-takers have relative to testing procedures.
Ensure testing guidelines are strictly adhered to by students.
Maintain confidentiality and security of all testing materials and other test documents.
Assist in preparing the testing center for daily testing sessions.
Perform observational walkthroughs and monitor test-takers via video surveillance.
Watch test takers, ensuring students complete all work independently.
Observe to ensure only approved materials are used during the exam.
Follow prescribed protocols if test-takers ask to step away (e.g., for the restroom), monitoring their computer station until they return.
Maintain quiet in the testing center environment, monitoring communication and noise level.
Verify that the test-taker has submitted the exam and checked out of the system.
Collect allowed documents when test-takers have finished their exams, before leaving the Testing Center.
Report rule violations, unusual occurrences, suspicious activity during the test, and any other suspected irregularities to the Testing Center Manager.
Provide basic technical support.