Temporary Employment Services (TES) - Temporary Testing Center Assistant

Carnegie Mellon University • Pittsburgh, PA

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About The Position

Carnegie Mellon University’s Temporary Employment Services (TES) is seeking a temporary Testing Center Assistant to support the Office of Disability Resources and the Student Academic Success Center. The role supports testing operations and accommodation logistics, helping facilitate academic accommodations for students with disabilities while upholding institutional standards of academic integrity.

The assistant reviews student exam-scheduling requests using online data management tools and the student information system, coordinates exam details with students and faculty, helps with student check-in and exam proctoring, and ensures approved accommodations are implemented in a secure and supportive environment. The position requires accuracy under time constraints, professional communication, and collaboration with the team.

Requirements

• Proficiency with Microsoft Office and Google Suite is required.
• Demonstrated ability to manage tight time constraints and high-volume workloads while maintaining precision and attention to detail.
• Exceptional verbal and written communication skills, including professionalism, clarity, and promptness.
• Strong interpersonal skills and the ability to work cooperatively within a collaborative team structure.
• A combination of education and relevant experience demonstrating comparable knowledge will be considered.
• Successful completion of a background check.
• Reference checks.

Nice To Haves

• One or more years of administrative or office support experience.
• Previous experience with an online data management tool, database system, or student information platform.
• Experience in a university or similar environment.
• Hands-on experience with Microsoft Office, including Word, G Suite tools such as Gmail and Google Sheets, and standard office equipment.

Responsibilities

• Use online data management tools and the student information system to review, approve, or deny exam-scheduling requests from students requiring testing accommodations.
• Serve as a point of contact by phone and email, coordinating exam details and schedules with students and faculty.
• Assist with student sign-in and monitor exam administration.
• Ensure approved accommodations are correctly implemented in a secure, supportive environment.
• Maintain oversight during check-in and proctoring to uphold academic integrity policies and guidelines.

Benefits

• Comprehensive medical, prescription, dental, and vision insurance.
• Retirement savings program with employer contributions.
• Tuition benefits.
• Paid time off and observed holidays.
• Life and accidental death and disability insurance.
• Free Pittsburgh Regional Transit bus pass.
• Access to a Family Concierge Team for childcare needs.
• Fitness center access.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed