Temporary Employment Services (TES) - Temporary Testing Center Assistant

Carnegie Mellon University•Pittsburgh, PA

About The Position

Carnegie Mellon University’s Temporary Employment Services (TES) is seeking a temporary Testing Center Assistant to support the Office of Disability Resources and the Student Academic Success Center. The role supports testing operations and accommodation logistics, helping facilitate academic accommodations for students with disabilities while upholding institutional academic integrity standards. The assistant coordinates exam scheduling and communications, supports check-in and exam proctoring, and ensures approved accommodations are implemented in a secure and supportive environment.

Requirements

Proficiency with Microsoft Office and Google Suite is required.
Hands-on experience with Microsoft Office (such as Word), G Suite tools (such as Gmail and Google Sheets), and standard office equipment.
Ability to manage tight time constraints and high-volume workloads quickly without sacrificing precision or attention to detail.
Exceptional verbal and written communication skills, including professionalism, clarity, and promptness.
Strong interpersonal skills and ability to work cooperatively in a collaborative team structure.
Successful completion of a background check.
Reference checks.
A combination of education and relevant experience demonstrating comparable knowledge will be considered.

Nice To Haves

Experience with an online data management tool, database system, or student information platform is preferred.
One or more years of administrative or office support experience is preferred.
Experience in a university or similar environment is a plus.

Responsibilities

Use online data management tools and the student information system to review, approve, or deny exam scheduling requests from students requiring testing accommodations.
Serve as a primary phone and email contact, coordinating exam details and schedules with students and faculty in a professional and timely manner.
Assist with student sign-in and monitor exam administration.
Ensure approved accommodations are correctly implemented in a secure, supportive environment.
Maintain oversight during exam check-in and proctoring to uphold academic integrity policies and guidelines.

Benefits

Comprehensive medical, prescription, dental, and vision insurance.
Retirement savings program with employer contributions.
Tuition benefits.
Paid time off and observed holidays.
Life insurance.
Accidental death and disability insurance.
Free Pittsburgh Regional Transit bus pass.
Access to a Family Concierge Team to help navigate childcare needs.
Fitness center access.
On-the-job training and applied experience in financial and administrative operations.
Potential for long-term career growth within the university community.