Test Specialist – Senior Mortgage Underwriter

Bank of America•Fort Worth, TX

11d•Onsite

About The Position

The Test Specialist – Senior Mortgage Underwriter role is part of Bank of America’s Enterprise Independent Testing (EIT) Consumer Banking Testing team. EIT conducts end-to-end testing for consumer banking processes on behalf of Second Line of Defense, Frontline Units, and Control Functions, and is transforming testing through digital tools, automation, and artificial intelligence and natural language processing technologies. The position is responsible for accurate, timely, and high-quality test execution, as well as related operational and administrative activities throughout the testing process. The specialist executes complex tests according to defined scopes and scripts, examines residential loan documentation, identifies and analyzes defects and root causes, documents and escalates findings, and reviews testing results. The role also collaborates with business partners and risk and compliance stakeholders, contributes to test development and quality assurance, and may provide training and direction to junior staff.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of residential loan underwriting experience, including Conforming, Nonconforming, HELOC, Custom, FHA, and VA.
Experience as a delegated senior mortgage underwriter.
Critical thinking and ability to connect how processes relate to one another.
Strong written, verbal, and delivery skills.
Strong partnership and influencing skills.
Attention to detail, adaptability, collaboration, and problem-solving skills.
Ability to stay organized and multitask in a fast-paced environment.
Ability to think independently, solve complex problems, and suggest solutions.
Ability to test across multiple lines of business.
Ability to identify opportunities, risks, and connections while working across functions and the organization.
Proficiency in the Microsoft suite, particularly Excel.
Skills in monitoring, surveillance, and testing; data privacy and protection; influence; issue management; reporting; underwriting; and quality assurance.

Nice To Haves

Ability to interpret relevant laws, rules, and regulations.
HUD DE and VA LAPP/Automatic Certifications.

Responsibilities

Execute tests accurately and on time, including complex testing according to the determined scope and test scripts.
Identify risk defects and root causes, determine appropriate finding placement, and document defect details.
Examine loan documentation for accuracy and completeness.
Provide training and direction to more junior staff as appropriate.
Elevate errors and recommend enhancements.
Review reversal requests and arbitration appeals, and analyze results.
Work on special projects as necessary.
Serve as a subject matter expert on appointed tests and collaborate with business partners.
Perform Quality Assurance Testing.
Contribute to Test Development Intakes, including test script edits and pilot testing.
Create and submit redlined test scripts for Simple Path processing.
Serve as a point of contact for the Support Lead or assist the Testing Lead when needed.
Collaborate with Compliance and Operational Risk officers and/or Front-Line Unit process owners to identify themes and trends at Front-Line Unit, control-function, and enterprise levels.