Test Coordinator

Caterpillar Inc.•Mossville, IL

1d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The Role: Acts as the central quality orchestrator, aligning development, DevOps, QA, business, and release teams to embed functional, automated, and cybersecurity check testing into CI/CD pipelines and ensure releases are delivered with confidence. Collaborates closely with Physical Availability, Product Support, Quality, and IT Support teams.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field or equivalent practical experience.
6–10 years of experience in software testing, quality assurance, or test coordination roles, with at least 3 years in a senior or lead capacity.
Demonstrated experience working in Agile and DevOps environments supporting CI/CD pipelines.
Test Strategy & Coordination (Extensive Experience): Ability to define, implement, and govern end-to-end test strategies across multiple applications, integrations, and customer-facing systems.
Coordinates testing activities across IT delivery teams, business stakeholders, and customer groups to ensure alignment and test readiness.
Ensures appropriate coverage for functional, integration, system, regression, user acceptance (UAT), and release validation testing.
Manages test plans, test cycles, entry/exit criteria, and defect triage to support successful releases.
DevOps & Automation Enablement (Working to Extensive Knowledge): Experience leveraging DevOps tools and practices (e.g., CI/CD pipelines, automated test execution, environments provisioning).
Partners with development and platform teams to integrate testing into continuous integration and continuous delivery (CI/CD) workflows.
Guides adoption of test automation frameworks and promotes shift-left and shift-right testing practices.
Ensures test results, quality metrics, and blockers are visible within DevOps dashboards and reporting tools.
Business Acumen (Working Knowledge): Understands how testing quality impacts customer experience, operational stability, and business outcomes.
Aligns testing priorities with business-critical flows, customer commitments, and release objectives.
Communicates testing risks and quality outcomes in business-relevant terms for leadership and stakeholders.
Planning & Execution (Extensive Experience): Develops and maintains test schedules and release readiness plans aligned to program and sprint timelines.
Identifies dependencies across systems, teams, and external partners that may impact testing outcomes.
Plans test resource allocation across parallel initiatives and competing priorities.
Process Management & Quality Governance (Working Knowledge): Defines and evolves standard testing processes, templates, and best practices across teams.
Identifies test-process bottlenecks, environment constraints, and data issues; drives continuous improvement.
Ensures compliance with organizational quality standards and audit requirements.
Collaboration & Stakeholder Management (Working Knowledge): Acts as a central coordination point between developers, product owners, infrastructure teams, and customer representatives.
Facilitates testing forums such as test readiness reviews, defect triage meetings, and release go/no-go discussions.
Promotes a culture of shared ownership for quality across IT and business teams.
Communication & Reporting (Working Knowledge): Delivers clear, concise communication on test status, defects, risks, and quality trends.
Produces executive-ready test summaries, dashboards, and release readiness reports.
Effectively communicates with both technical and non-technical audiences.
Problem Solving & Risk Management (Extensive Experience): Proactively identifies testing risks and quality gaps early in the delivery lifecycle.
Leads root-cause analysis for test failures and production defects; ensures lessons learned are captured and applied.
Develops mitigation and contingency plans to protect release timelines and customer experience.
Tools & Technology (Working Knowledge): Hands-on experience with test management and defect tracking tools (e.g., Azure DevOps, Jira, or equivalent).
Familiarity with test automation tools, API testing tools, and CI/CD platforms.
Experience working with complex integration landscapes including data, APIs, and customer-facing systems.

Responsibilities

Own and govern end-to-end test strategy across applications and integrations in Agile/DevOps delivery.
Ensure full test coverage including functional, integration, regression, UAT, and release validation.
Embed testing into CI/CD pipelines by partnering with development, platform, and DevOps teams.
Enable and scale test automation, promoting shift-left and automation-first practices.
Plan and manage test cycles, test plans, and execution aligned to sprint and release cadence.
Coordinate defect triage and resolution to support release readiness and quality gates.
Act as the central coordination point across IT teams, business stakeholders, and UAT participants.
Provide transparent quality metrics and test status through Education & Experience Required