Test Center Administrator (Bloomington, MN)

Pearson•Bloomington, MN

1d•Onsite

About The Position

Pearson VUE is hiring a regular part-time Test Center Administrator to provide secure exam delivery and superior customer service in a comfortable, friendly environment at its Bloomington, Minnesota test center. The role pays $18.00 per hour and is eligible for accrued paid sick time. The position averages approximately 10 to 18 hours per week, with additional hours expected during peak seasons, particularly spring and summer. Work hours fall between 7:15 AM and 8:00 PM, Monday through Saturday, including approximately two to three Saturdays per month. Specific shifts are assigned according to scheduling needs, and schedules are provided two to four weeks in advance.

Requirements

High school diploma or equivalent.
Flexible availability across work hours and days, with willingness to adjust availability based on business needs.
Beginner-to-intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
Ability to sit for long periods and escort candidates to and from the testing room.
Ability to bend, stoop, and lift up to 20 pounds, with reasonable accommodation.
Comfort working in a quiet testing environment, ability to hear soft voices, and ability to see details from a distance.

Nice To Haves

At least one year of customer service experience is preferred.
Experience proctoring exams is highly preferred.

Responsibilities

Comply with testing procedures and company policies, using careful judgment.
Check in testing candidates, verify identification, and explain the exam process.
Proctor candidates while they are testing.
Troubleshoot technical issues with internal departments.
Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
Perform other duties as assigned.