Test Center Administrator - Cypress, CA
Pearson•Cypress, CA
•Onsite
About The Position
Pearson VUE is hiring a part-time Test Center Administrator at its Cypress, California test center. The role provides secure exam delivery and customer service in a comfortable, friendly environment. The administrator checks in candidates, verifies identification, explains exam procedures, monitors candidates during exams, troubleshoots technical issues with internal departments, and performs light housekeeping. The position is 15 hours per week, with an expectation of working additional hours if needed. Schedules are provided at least two weeks in advance.
Requirements
- High school diploma or equivalent.
- Be flexible in work hours and days.
- Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
- Be able to sit for long periods and escort candidates to and from the testing room.
- Be able to bend, stoop, and lift up to 20 pounds with reasonable accommodation.
- Be comfortable in a quiet testing environment, able to hear soft voices, and able to see details from a distance.
Nice To Haves
- At least one year of customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
Responsibilities
- Comply with testing procedures and company policies, using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor or invigilate candidates during testing.
- Work with internal departments to troubleshoot technical issues.
- Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
- Perform other duties as assigned.
Benefits
- Eligible for accrued paid sick time.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
