Test Center Administrator (Tempe, AZ)

Pearson • Tempe, AZ

2d • Onsite

About The Position

Pearson VUE is hiring a part-time Test Administrator to provide secure exam delivery and customer service at its Tempe, Arizona test center. The role involves supporting candidates through the testing process, following company testing procedures and policies, and helping maintain a comfortable, friendly, and secure environment. Starting pay is $17.75 per hour. The position is benefits eligible from the hire date.

This is a strictly part-time position of 20 hours per week, with an expectation to work additional hours if needed. Candidates must be available for flexible scheduling any day Monday through Saturday between 7 a.m. and 8 p.m.; approximately two Saturdays per month are expected. Sunday shifts are infrequent but possible. Schedules are provided at least two weeks in advance.

Requirements

• High school diploma or equivalent.
• Flexibility in work hours and days.
• Beginner to intermediate experience with Microsoft Word, Excel, and Outlook.
• Ability to sit for long periods and escort candidates to and from the testing room.
• Ability to bend, stoop, and lift up to 20 pounds, with reasonable accommodation.
• Comfort working in a quiet testing environment, ability to hear soft voices, and ability to see details from a distance.

Nice To Haves

• At least one year of customer service experience.
• Experience proctoring or invigilating exams.

Responsibilities

• Comply with testing procedures and company policies, using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor or invigilate candidates during exams.
• Troubleshoot technical issues with internal departments.
• Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, life, short-term disability, and voluntary long-term disability benefits.
• Paid holidays, vacation, sick days, and personal days under NCS Pearson policies.
• 401(k) retirement plan with employer match.
• Employee Stock Purchase Plan with biannual enrollment.
• Tuition reimbursement.
• Company-paid life insurance and business travel insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED