Test Automation Consultant

Infosys•Bolingbrook, IL

2d•Hybrid

About The Position

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below: The Test Automation Consultant will be responsible for the design, development, and implementation of automated testing solutions for our client's store systems (Point of Sales) and marketing systems. This role requires a deep understanding of the Software Development Life Cycle (SDLC), a proactive approach to testing, and the ability to collaborate effectively with cross-functional teams. The consultant will play a key role in ensuring the quality and reliability of our client's software applications through robust automation strategies. Key responsibilities include contributing to requirements elicitation, documenting business requirements, facilitating software application design discussions, and documenting design decisions. The consultant will also participate in coding, integrate new features, conduct code reviews, maintain code repositories, and implement test strategies. Analyzing test results, coordinating bug fixes, developing user training programs, documentation, and support frameworks are also crucial aspects of this role. Furthermore, the consultant will actively participate in resolving production issues, recommend preventive strategies, and maintain detailed records of code, testing techniques, and support activities. The ideal candidate will possess a collaborative spirit, excellent communication skills, and the ability to handle end-to-end SDLC phases. A knack for translating complex requirements into actionable development tasks, a passion for design, and hands-on coding experience are essential. A proactive approach to testing, troubleshooting, and refining applications, along with the ability to work with cross-functional teams and perform software integration, are also highly valued. Infosys is a global leader in next-generation digital services and consulting, enabling clients in over 50 countries to navigate their digital transformation. With over four decades of experience, Infosys expertly steers clients through their digital journey by enabling the enterprise with an AI-powered core and agile digital at scale. Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to all applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. The Infosys Retail, Consumer Goods, and Logistics unit is a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. This unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies, fostering a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions. Join us to drive innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Additional Details: The job entails sitting as well as working at a computer for extended periods of time. You should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Requirements

Testing experience of Store Systems (Point of Sales) & Marketing System
Data-driven decision-making and analytical skills
Problem-solving and conflict resolution abilities
High adaptability in dynamic, fast-paced environments
Focus on service quality and customer satisfaction
Expertise in Kanban methodology and flow-based delivery models
Experience managing shared services, support, or operations teams
Experience with tools such as Jira or similar Agile management platforms
Understanding of incident management, service delivery, and SLA tracking
Experience of facilitation, stakeholder management, and communication skills
Ability to manage multiple streams of work and competing priorities
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
Infosys is unable to provide immigration sponsorship for this role now or in the future.

Nice To Haves

Experience using Gemini or other AI-assisted tools to on Project planning / Test planning
Basic knowledge of DevOps practices, including CI/CD pipelines and automated test execution
Experience in Retail Domain, Omni channel business, Store System, Testing of retail applications, supporting testing and automation initiatives across front, middle, and back office systems

Responsibilities

Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
Conduct code reviews, do changes to the codebase and maintain code repositories
Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects