Test Automation Associate

JPMorgan Chase & Co. • Wilmington, DE

4d

About The Position

Join the Credit Card team to improve customer experiences by increasing quality and delivery speed through automation. The role designs, builds, and maintains automated tests and an in-house automation framework for critical customer workflows. It partners with product and technology teams to translate requirements into test scenarios, reduce test flakiness, surface quality risks early, and establish practical testing standards that support confident releases.

Requirements

• Bachelor's or Master's degree in Computer Science or a related field.
• 1 year of experience maintaining test automation frameworks.
• 1 year of experience manually testing APIs using tools such as Postman or Bruno.
• Strong hands-on experience with Selenium and a test framework such as Cucumber.
• Working knowledge of Java and the ability to explain core concepts used in day-to-day automation work.
• Understanding of web fundamentals, including HTML, CSS, and JavaScript, to support reliable automation.
• Ability to select and implement stable locator strategies, such as IDs and CSS selectors, and describe when other approaches are needed.
• Ability to use appropriate wait strategies to make tests reliable and avoid hard-coded delays.
• Experience using version control and collaborating through code reviews and feature branching.
• Experience using continuous integration and build tools, such as Jenkins and Maven.
• Strong communication skills, including the ability to clearly explain testing decisions, results, and risks.
• Authorization to work for any employer in the United States; immigration sponsorship and employment visa sponsorship are not available.

Nice To Haves

• Experience working in financial services and familiarity with credit card products.
• Experience automating modern front ends, including elements inside shadow roots.
• Experience integrating automation with external tools or data sources, such as spreadsheets, screenshots, or databases.
• Experience designing and validating tests on cloud-based platforms and services.
• Experience working in Unix-based environments.
• Working knowledge of Python in addition to Java.

Responsibilities

• Design, develop, and maintain automated functional, end-to-end, and regression tests.
• Maintain and enhance an in-house automation framework to improve stability, speed, and readability.
• Translate acceptance criteria into clear test scenarios and effective test plans.
• Build maintainable test code using reusable patterns, such as page objects, and shared utilities.
• Create stable element locator strategies and explain the tradeoffs between approaches.
• Diagnose and resolve common automation failures, including missing elements, timeouts, and stale elements.
• Automate API validation and support manual testing when automation is not feasible.
• Integrate automated tests into build and release pipelines to continuously validate changes.
• Communicate test progress, results, and issues to partners and stakeholders.
• Participate in team ceremonies, including refinement, planning, reviews, and demos, and contribute to continuous improvement.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level