Test and Code Compliance Coordinator

KONE•New York, NY

1d•$63,000 - $82,740•Hybrid

About The Position

KONE is seeking a Test & Code Compliance Coordinator for its Manhattan, NY branch. This role will initially be 100% in-office during training, transitioning to a hybrid schedule. The ideal candidate enjoys a fast-paced environment, can multitask, collaborate effectively across all organizational levels, adapt to changing priorities, and is proficient with technological tools like Microsoft Office. A passion for quality, results, and promoting a safety culture is essential.

Requirements

2+ years of progressive and successful customer service experience.
Proficient in MS Word and Excel.
Well Organized.
Customer service mindset.

Nice To Haves

Appetite for learning a new industry.

Responsibilities

Manage local and district processes for scheduling testing and inspections.
Interface with Service/Repair Supervisors, customers, 3rd party inspection companies, and local regulatory bodies to schedule testing and inspections.
Schedule and coordinate with Service/Repair Supervisors and Repair Operations Specialist in scheduling of other planned repairs to support efficiency in managing technician and crew schedules.
Work with Branch Staffs on expectations, processes, and information required from Staffs to support Testing and Code Compliance processes.
For Branches not on ATI Tender Creation, create billable tenders for testing and inspections for customers, follow-up to obtain approval, create Billable Service Orders and requisition parts as required.
Lead, coordinate, and maintain accuracy of Automatic Test and Inspection Database (ATI), SAP contractual testing requirements and report out to General Manager, Service and Solutions weekly.
Track, manage permits and communicate completed inspections to government agencies and customers.
Adapt to and implement changes as a result of tracking and monitoring local regulatory directives / violations and requirements, Authority Having Jurisdiction (AHJ) code compliance.
Invoice dispute management on billable testing and inspections.