Test Analyst

Cynet Systems•Alpharetta, GA

About The Position

The Test Analyst performs hands-on functional, integration, regression, and end-to-end testing for banking and payment systems. The role develops test strategies and plans, estimates and tracks testing efforts, and creates, reviews, and executes test scenarios and cases based on functional requirements and banking workflows. It also supports test data preparation, environment validation, and troubleshooting of testing dependencies. The position coordinates defect triage and works with developers, business analysts, and testing teams to investigate, prioritize, resolve, and retest defects. The Test Analyst coordinates day-to-day testing activities with offshore team members, communicates progress and risks to the client Test Lead, and provides execution status, defect metrics, and regression results to support release readiness. The role prepares test closure summaries and daily and weekly status reports.

Requirements

  • 7+ years of hands-on software QA experience, including experience coordinating testing activities within a QA team.
  • Strong knowledge of card processing, payments, and customer servicing systems, including TS2, card lifecycle management, account servicing, card issuance and replacements, authorization processing, settlement, transaction research, fraud blocks, back-office operations, and customer service workflows.
  • Experience testing fraud, transaction defense, dispute, and chargeback solutions, including fraud monitoring, fraud case management, rule validation, transaction reviews, chargeback processing, representments, merchant interactions, and network compliance validation.
  • Strong proficiency in backend data validation and integration testing, including SQL-based data verification, API testing using Postman, and validation of data synchronization across customer service applications, payment platforms, fraud systems, and downstream services.
  • Experience with data migration, conversion, and cloud migration testing, including source-to-target validation, data reconciliation, customer, account, card, and transaction data verification, and end-to-end business process validation.
  • Familiarity with AWS environments supporting on-premises-to-cloud migration initiatives.
  • Strong understanding of ISO 8583 message formats and payment interchange protocols, including validating MTIs, bitmaps, and data elements.
  • Understanding of deep Packet Testing using Soap Sonar/WSDL Weaver to ensure data integrity during transmission, including verifying packed and unpacked data fields are correctly serialized and deserialized across secure network channels.
  • Experience with data synchronization, source-to-target validation, and Data Lake/data-processing validation.
  • Strong hands-on experience in REST/SOAP API testing using Postman, SoapUI, Thunder Client, or similar tools.
  • Experience in web UI testing, including functional validation and integration testing.
  • Ability to understand automation scripts, analyze execution results, and troubleshoot failures.
  • Strong experience in defect identification, defect triage, defect lifecycle management, and retesting.
  • Experience with Jira or similar defect and test management tools.
  • Good understanding of Agile methodologies, SDLC, and STLC.
  • Strong analytical, troubleshooting, communication, and problem-solving skills.
  • Ability to work independently on complex testing scenarios while supporting offshore team coordination.

Responsibilities

  • Perform hands-on functional, integration, regression, and end-to-end testing.
  • Design test strategies and test plans; estimate and track testing efforts.
  • Develop, review, and execute detailed test scenarios and test cases based on functional requirements and banking business workflows.
  • Participate in and coordinate defect triage with developers, business analysts, and testing teams to investigate, prioritize, and resolve defects.
  • Perform defect retesting, regression validation, and root cause investigation.
  • Support test data preparation, test environment validation, and troubleshooting of testing dependencies.
  • Coordinate day-to-day testing activities across offshore team members and support timely completion of assigned deliverables.
  • Work with the client Test Lead to communicate testing progress, defects, blockers, and quality risks.
  • Provide test execution status, defect metrics, and regression results for release readiness assessments.
  • Prepare test closure and summary reports, as well as daily and weekly status reports.
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