Test Analyst

Cynet Systems•Alpharetta, GA

About The Position

The Test Analyst performs hands-on quality assurance testing and coordinates testing activities across banking, payments, and card processing systems. The role designs test strategies and plans, develops and executes test scenarios and cases, manages defect triage and retesting, and supports release readiness through testing status, metrics, and reports. The position also supports test data preparation, test environment validation, migration testing, and coordination of offshore team members in collaboration with the client Test Lead.

Requirements

  • 7–10 years of hands-on software QA experience, including experience coordinating testing activities within a QA team.
  • Strong knowledge of card processing, payments, and customer servicing systems, including TS2, card lifecycle management, account servicing, card issuance and replacements, authorization processing, settlement, transaction research, fraud blocks, back-office operations, and customer service workflows.
  • Experience testing fraud, transaction defense, dispute, and chargeback solutions, including fraud monitoring and case management, rule validation, transaction reviews, chargeback processing, representments, merchant interactions, and network compliance validation.
  • Proficiency in backend data validation and integration testing, including SQL-based data verification, API testing, and validating data synchronization across customer service applications, payment platforms, fraud systems, and downstream services.
  • Experience with data migration, conversion, and cloud migration testing, including source-to-target validation, data reconciliation, customer/account/card/transaction data verification, and end-to-end business process validation.
  • Familiarity with AWS environments supporting on-premises-to-cloud migration initiatives.
  • Strong understanding of ISO 8583 message formats and payment interchange protocols, including validation of MTIs, bitmaps, and data elements.
  • Experience with packet and protocol testing using tools such as Soap Sonar or WSDL Weaver, including verifying integrity and serialization and deserialization of packed and unpacked data fields across secure network channels.
  • Experience with data synchronization, source-to-target validation, and Data Lake or data-processing validation.
  • Hands-on experience in REST/SOAP API testing using Postman, SoapUI, Thunder Client, or similar tools.
  • Experience in web UI testing, including functional validation and integration testing.
  • Ability to understand automation scripts, analyze execution results, and troubleshoot failures.
  • Experience in defect identification, defect triage, defect lifecycle management, and retesting.
  • Experience with Jira or similar defect and test management tools.
  • Good understanding of Agile methodologies, SDLC, and STLC.
  • Strong analytical, troubleshooting, communication, and problem-solving skills.
  • Ability to work independently on complex testing scenarios while supporting offshore team coordination.

Responsibilities

  • Perform functional, integration, regression, and end-to-end testing.
  • Design test strategies and plans, estimate and track testing efforts, and develop, review, and execute test scenarios and cases based on functional requirements and banking workflows.
  • Participate in and coordinate defect triage with developers, business analysts, and testing teams to investigate, prioritize, and resolve defects.
  • Retest defects, validate regressions, and investigate root causes to ensure fixes meet quality expectations.
  • Support test data preparation, test environment validation, and troubleshooting of testing dependencies.
  • Coordinate day-to-day testing activities across offshore team members and track progress and timely completion of deliverables.
  • Communicate testing progress, defects, blockers, and quality risks to the client Test Lead.
  • Provide test execution status, defect metrics, and regression results to support release readiness assessments.
  • Prepare test closure and summary reports, along with daily and weekly status reports.
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