Test Analyst

Cynet Systems•Alpharetta, GA

About The Position

The Test Analyst performs hands-on functional, integration, regression, and end-to-end testing for banking and payment workflows. The role designs test strategies, plans, estimates, and detailed test scenarios based on functional requirements, and tracks testing execution and deliverables. The position coordinates defect triage and retesting, supports test data preparation and test environment validation, and troubleshoots testing dependencies. It also coordinates daily testing activities across offshore team members and works with the test lead to communicate progress, defects, blockers, execution metrics, and quality risks. The Test Analyst prepares test closure and summary reports, along with daily and weekly status reports, to support release readiness.

Requirements

  • 7+ years of hands-on software QA experience, including experience coordinating testing activities within a QA team.
  • Strong knowledge of card processing, payments, and customer servicing systems, including TS2, card lifecycle management, account servicing, card issuance and replacements, authorization processing, settlement, transaction research, fraud blocks, back-office operations, and customer service workflows.
  • Experience testing fraud, transaction defense, dispute, and chargeback solutions, including fraud monitoring, fraud case management, rule validation, transaction reviews, chargeback processing, representments, merchant interactions, and network compliance validation.
  • Strong proficiency in backend data validation and integration testing, including SQL-based data verification, API testing using Postman, and validation of data synchronization across customer service applications, payment platforms, fraud systems, and downstream services.
  • Experience with data migration, conversion, and cloud migration testing, including source-to-target validation, data reconciliation, customer, account, card, and transaction data verification, and end-to-end business process validation; familiarity with AWS environments supporting on-premises-to-cloud migration initiatives.
  • Strong understanding of ISO 8583 message formats and payment interchange protocols, including validation of card-originated financial transaction messages, MTIs, bitmaps, and data elements.
  • Proficiency in packet and protocol testing using Soap Sonar/WSDL Weaver to verify data integrity and correct serialization and deserialization of packed and unpacked data fields across secure network channels.
  • Experience with data synchronization, source-to-target validation, and Data Lake/data-processing validation.
  • Strong hands-on experience in REST/SOAP API testing using Postman, SoapUI, Thunder Client, or similar tools.
  • Experience in web UI testing, including functional validation and integration testing.
  • Ability to understand automation scripts, analyze execution results, and troubleshoot failures.
  • Strong experience in defect identification, defect triage, defect lifecycle management, and retesting.
  • Experience with Jira or similar defect and test management tools.
  • Good understanding of Agile methodologies, SDLC, and STLC.
  • Strong analytical, troubleshooting, communication, and problem-solving skills.
  • Ability to work independently on complex testing scenarios while supporting offshore team coordination.

Responsibilities

  • Perform hands-on functional, integration, regression, and end-to-end testing.
  • Design test strategies and plans, estimate and track testing efforts, and develop, review, and execute detailed test scenarios and test cases based on functional requirements and banking workflows.
  • Participate in and coordinate defect triage with developers, business analysts, and testing teams to investigate, prioritize, and resolve defects.
  • Perform defect retesting, regression validation, and root cause investigation.
  • Support test data preparation, test environment validation, and troubleshooting of testing dependencies.
  • Coordinate day-to-day testing activities across offshore team members and ensure timely completion of assigned deliverables.
  • Work with the test lead to communicate testing progress, defects, blockers, and quality risks.
  • Provide test execution status, defect metrics, and regression results to support release readiness assessments.
  • Prepare test closure and summary reports, as well as daily and weekly status reports.
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