Test Analyst

Cynet Systems•Alpharetta, GA

About The Position

The Test Analyst performs hands-on software quality assurance for banking, card-processing, payments, customer-servicing, fraud, and data-migration systems. The role covers functional, integration, regression, and end-to-end testing, from planning and test-case development through execution, defect resolution, reporting, and release-readiness support. The analyst also coordinates day-to-day work across offshore team members and works closely with the test lead and cross-functional partners.

Requirements

  • 7 to 10 years of hands-on software QA experience, including coordinating testing activities within a QA team.
  • Strong knowledge of card processing, payments, and customer-servicing systems, including TS2, card lifecycle management, account servicing, card issuance and replacements, authorization processing, settlement, transaction research, fraud blocks, back-office operations, and customer-service workflows.
  • Experience testing fraud, transaction defense, dispute, and chargeback solutions, including fraud monitoring and case management, rule validation, transaction reviews, chargeback processing, representments, merchant interactions, and network-compliance validation.
  • Strong proficiency in backend data validation and integration testing, including SQL-based verification, API testing with Postman, and validating data synchronization across customer-service applications, payment platforms, fraud systems, and downstream services.
  • Experience with data migration, conversion, and cloud-migration testing, including source-to-target validation, data reconciliation, customer/account/card/transaction data verification, and end-to-end business-process validation; familiarity with AWS environments supporting on-premises-to-cloud migration initiatives.
  • Strong understanding of ISO 8583 message formats and payment interchange protocols, including validation of MTIs, bitmaps, and data elements in financial transaction card-originated messages.
  • Experience with packet and protocol testing, including deep packet testing using Soap Sonar/WSDL Weaver to ensure data integrity during transmission and verify serialization and deserialization of packed and unpacked data fields across secure network channels.
  • Experience with data synchronization, source-to-target validation, and data lake/data-processing validation.
  • Strong hands-on experience in REST/SOAP API testing using Postman, SoapUI, Thunder Client, or similar tools.
  • Experience in web UI testing, including functional validation and integration testing.
  • Ability to understand automation scripts, analyze execution results, and troubleshoot failures.
  • Strong experience in defect identification, triage, lifecycle management, and retesting.
  • Experience with Jira or similar defect and test management tools.
  • Good understanding of Agile methodologies, SDLC, and STLC.
  • Strong analytical, troubleshooting, communication, and problem-solving skills.
  • Ability to work independently on complex testing scenarios while supporting offshore team coordination.

Responsibilities

  • Perform hands-on functional, integration, regression, and end-to-end testing.
  • Design test strategies and plans; estimate and track testing efforts; and develop, review, and execute test scenarios and cases based on functional requirements and banking workflows.
  • Participate in and coordinate defect triage with developers, business analysts, and testing teams to investigate, prioritize, and resolve defects.
  • Retest defect fixes, validate regressions, and investigate root causes.
  • Support test-data preparation, test-environment validation, and troubleshooting of testing dependencies.
  • Coordinate day-to-day testing activities across offshore team members and help ensure progress and timely delivery of assigned work.
  • Work with the test lead to communicate testing progress, defects, blockers, and quality risks.
  • Provide test execution status, defect metrics, and regression results to support release-readiness assessments.
  • Prepare test closure and summary reports, and create daily and weekly status reports.
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