Fort Myers-Direct Sales - Territory Training & Sales Manager

ClearCaptions•Cape Coral, FL

1d•Remote

About The Position

The Territory Training & Sales Manager (TTSM) is a full-time, remote, in-the-field position focused on installing ClearCaptions equipment and training customers—primarily seniors—in their homes. The role is suited to a customer-service-oriented person who enjoys working independently and helping people with hearing loss use caption telephone services. Most of the work involves company-provided installations, with the remainder focused on generating referrals and building community relationships. The TTSM installs ClearCaptions phones and other products, connects them to customers’ existing services, and explains their features. The role also develops leads through referrals, community events, and relationships with retirement communities, hearing professionals, and other business partners. The position reports to the Regional Sales Manager and requires extensive local car travel, occasional air travel, flexible hours including weekends, and work from a local home office with high-speed internet. The stated earning range is $75,000–$80,000 with uncapped upside, including a $45,000 base salary. The position also includes a $485 monthly auto allowance, company phone and iPad, monthly internet support, annual work-from-home reimbursement, a 401(k) match, annual fitness reimbursement, tuition and professional development reimbursement, growth opportunities, and a comprehensive benefits package.

Requirements

High school diploma or equivalent.
Outside sales experience, including business-to-business and/or business-to-consumer sales.
Valid driver’s license and personal automobile.
Ability to travel extensively by car in the assigned region and occasionally by air.
Ability to work from a local home office equipped with high-speed internet.
Proficient computer skills and basic internet use.
Comfort working with seniors and people with disabilities.
Willingness and availability to work flexible hours, including weekends.
Excellent people and relationship-building skills.
Excellent verbal and written communication, presentation, and problem-solving skills.
Self-starter with strong organizational and time-management skills; able to work independently and manage multiple priorities with demanding timeframes.
Ability to work collaboratively with colleagues and staff to support a high-quality, results-driven, team-oriented environment.
Ability to use discretion, make sound decisions, and maintain confidentiality.
Proficiency in MS Office and modern virtual-team communication tools such as MS Teams.
Ability to communicate effectively and clearly by phone and in person with individuals experiencing hearing loss.
Ability to sit, stand, and walk for extended periods; keyboard; view a computer monitor, tablet, and cell phone; and lift or move boxes weighing up to 10 pounds.
Must be authorized to work for any employer in the United States without current or future visa sponsorship.

Nice To Haves

Sales experience or other work with seniors.
Experience in the hearing health field.

Responsibilities

Install ClearCaptions phones and other products and connect them to customers’ existing services.
Educate customers on how to use the phone and its features.
Establish relationships with retirement communities and groups in the local market.
Create, attend, and provide consumer education at senior and other events.
Build relationships with and educate hearing professionals about ClearCaptions caption telephone service options.
Maintain adequate inventory of equipment and supplies to service customers.
Create lead-generation activities and generate referrals.
Develop and maintain positive relationships with customers assigned by ClearCaptions in the sales territory.
Participate in local senior citizen and hard-of-hearing organizations, events, and trade shows.
Maintain customer and territory records using Salesforce and other company-provided tools.
Adapt to new responsibilities and opportunities as necessary.