Territory Service Sales Manager

Curry Supply Company•North Woodbury Township, PA

2d•Hybrid

About The Position

The Territory Service Sales Manager is responsible for outside sales, customer relationship building, service solution selling, territory management, CRM/Microsoft Office proficiency, and strong communication and problem-solving skills. This role involves managing and growing service sales focusing on JLG product and truck service needs within an assigned geographic territory (Western PA). The manager will develop relationships with existing customers, identify new business opportunities, and promote service contracts, preventative maintenance programs, repairs, upgrades, and replacement parts. Key duties include conducting customer visits, preparing quotes and proposals, coordinating with service technicians, maintaining sales records, resolving customer concerns, monitoring market trends, and achieving sales targets. The position also requires adherence to company policies regarding harassment, discrimination, and regulatory compliance.

Requirements

High School diploma or equivalent required.
Sales experience.
Negotiations experience.
Communication skills.
Relationship-building skills.
Ability to work independently.
Ability to manage a territory effectively.
Proficiency with CRM software.
Proficiency with Microsoft office.
Strong problem-solving skills.
Strong organizational skills.
Ability to sit for extended periods.
Working on a computer.
Ability to operate a motor vehicle (requires valid drivers license).
Minimum 2 years of outside sales, territory sales, or service sales experience is required.

Nice To Haves

Industry knowledge is a plus.

Responsibilities

Manage and grow service sales focusing on JLG product and truck service needs within an assigned geographic territory (Western PA).
Develop relationships with existing customers while identifying and pursuing new business opportunities.
Promote service contracts, preventative maintenance programs, repairs, upgrades, and replacement parts.
Conduct customer visits to assess equipment and service needs.
Prepare quotes, proposals, and sales presentations.
Coordinate with service technicians and operations teams to ensure customer satisfaction.
Maintain accurate sales records, forecasts, and territory activity reports.
Resolve customer concerns and provide ongoing support.
Monitor market trends, competitor activity, and customer requirements.
Achieve or exceed monthly and annual sales targets.
Abide by current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the company’s compliance with all regulatory requirements.
Report pertinent information to the immediate supervisor as requested, or according to an established schedule; compile information as necessary or as directed and provide data to appropriate personnel.
Respond to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy.