Territory Service Merchandising Rep - New Orleans, LA

NOVO BUILDING PRODUCTS•New Orleans, LA

7d•$21 - $21•Onsite

About The Position

The Territory Service Merchandising Rep services Novo Building Products products, including lumber, moulding, and millwork, within Lowe’s stores. The role covers stores in Metairie, Harvey, Slidell, Jefferson, New Orleans, and Marrero, with regular travel to assigned stores and possible travel to additional stores. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with a day shift and travel of up to 50%. Overnight or daily travel may be required. The representative stocks replenishment orders, maintains inventory and product presentation, processes damaged-product credits and returns, and helps manage stock levels to reduce outages. The role also involves building relationships with store personnel, training store staff, recommending product and assortment changes, supporting store resets and special events, and managing expenses according to company policies. Compensation is $20.75 per hour, with a $2,000 new-hire sign-on bonus paid in four $500 increments after 30 days, 90 days, 180 days, and 12 months, subject to attendance requirements. The position also includes a $380 monthly car allowance, mileage reimbursement, and potential quarterly and annual bonuses. Benefits include medical, dental, vision, and life insurance; short- and long-term disability; an employee assistance program; paid time off; and a 401(k) program with employer match. The company describes a clean work environment and a dynamic culture where team members are encouraged to contribute, change, and grow.

Requirements

High school diploma.
Valid driver’s license and acceptable driving record.
Proof of current auto insurance.
Solid organizational and time-management skills.
Computer skills, specifically Microsoft Outlook, Excel, and Word.
Ability to work a flexible work schedule.
Selling, communication, and interpersonal skills.
Fluency in English, both written and verbal.
Courtesy, diplomacy, tact, and demonstrated ability to foster relationships based on integrity and professionalism.
Ability to travel overnight or daily to service stores.
Ability to drive to and from stores.
Ability to meet the listed physical demands, including prolonged standing and walking, bending or twisting, lifting, and pushing or pulling wheeled equipment.

Responsibilities

Travel to assigned stores on a regular, predetermined call schedule and service those stores; travel to additional stores outside the assigned territory when required.
Build and maintain strong relationships with store personnel, including store management, red vest associates, and MST personnel.
Maintain accurate inventory through focus and cycle count adjustments and notify customers of necessary changes when appropriate.
Maintain the appearance of company products by cleaning and culling, placing suggested orders, preparing returns and credits, and ensuring point-of-purchase materials are current and in place.
Provide training to store personnel on the company’s products and services.
Analyze performance, product mix, market conditions, and new product opportunities, and recommend changes when appropriate.
Facilitate store reset activity with the NHC Store Planning Team as required.
Participate in special events such as grand openings, contractor nights, product knowledge training, and company meetings.
Stock assigned replenishment orders within 48 hours of delivery to the store and stock additional stores as needed.
Manage expenses in accordance with corporate policies and procedures.
Represent the company with high standards of conduct, professionalism, courtesy, ethics, and a can-do attitude.
Address customer concerns and recommend new products.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Long-term disability
Employee assistance program
Paid Time Off (PTO)
401(k) program with employer match
$2,000 new-hire sign-on bonus, paid in four $500 increments subject to attendance requirements
$380 monthly car allowance
Mileage reimbursement
Quarterly and annual bonus potential
Competitive wages and shift premiums
Clean work environment