Territory Sales Representative

SHUR-CO•Yankton, SD

1d•Remote

About The Position

To promote and sell Shur-Co, LLC products by making on-site calls to fleets, dealers, and Original Equipment Manufacturers (OEM) in the best interest of Shur-Co, LLC. This role involves establishing initial qualification, building rapport and continuous relationships, solving customer problems, identifying opportunities, providing education and training on installation and maintenance for fleets, and offering sales training and support for Dealers and OEMs. The representative will also be responsible for gathering market intelligence, measuring market climate, handling customer complaints, and relaying information to their supervisor through weekly itineraries and sales call reports.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Candidate REQUIRED to live in KY, TN, AL, MS, LA, or AR
Travel 80 to 90 % of the time
Attendance and dependability are essential job functions

Responsibilities

Establish initial qualification
Establish credibility, build rapport
Continuous relationship building
Solve customer problems
Partner with customers
Identify opportunities
Provide education and training (installation and maintenance) for fleets
Provide sales training and support for Dealers and OEMs as assigned
Befriend the "gatekeeper"
Create desire for Shur-Co, LLC products
Measure market climate
Make necessary phone contacts and follow up for the purpose of selling and supporting Shur-Co, LLC products
Close quotes
Handle customer complaints and resolution
Gather intelligence (competition)
Support specials in the most efficient manner
Perform repetitive reinforcement
Conduct market surveys and studies (products, services, market location identification, and impact on company)
Communicate to supervisor through weekly itineraries and sales call reports, the plan and purpose of the sales call, and the results of their efforts
Complete and relay weekly itineraries
Complete and relay daily sales call reports
Relay successes and failures
Provide instruction of hard closes
Provide instruction and guidance in having a plan
Assignment of accounts
Communicate gathered intelligence of regional competition positions and information
Identify new opportunities
Add measurable incremental sales, and service existing accounts as assigned
Use all available tools and support, in coordination with YANKTON, and the Service Center directly responsible for the specific territory
Work Trade Shows regionally and nationally as assigned
Gather Market intelligence
Provide OEM support and training
Research competition
Identify new competition
Work the booth to sell and promote Shur-Co, LLC products
Investigate competitive designs and features and report on how, or if they would benefit Shur-Co, LLC
Effectively dominate a selected market through their efforts
Follow Shur-Co, LLC strategies and plans
Confront competitive advantages
Provide a higher level of service
Add value
Be involved in associations, fleet maintenance committees and regional trucking associations
Establish a "who to call" type of atmosphere
Entrench deep into the organization at all levels
Represent Shur-Co, LLC in the highest professional standards
Communicate with the Service Center Manager in their respective region, or regions, as to the direct impact of needs, and timing issues of their sales, and coordinate with that Manager, any needs for service and support, through that Service Center
Daily communication via. phone, e-mail or fax
Relay gathered intelligence
Inform Manager of sales, potential sales, problems and successes that have occurred, or will occur in that Service Center
Account for any new customers and sales figures produced through their direct efforts and show confirmation of these reported sales with customer numbers and sales dollars generated
Identify any needs a customer has that we do not supply at this time and report directly to the supervisor
Work with, and communicate with, the OEM specialist on the "team's" objectives for specifically assigned OEM's
Handle all warranty claims when in the field, promptly and through the proper channels and procedures
Be active in the quest to sell excess capacity
Maintain data base (lap top)
Assure regular maintenance of Shur-Co, LLC's vehicle and equipment
Report to work on time and accurately complete the daily duties assigned