About The Position

Westlake Royal Building Products is hiring a full-time Territory Sales Manager to represent its Cultured Stone™, Eldorado Stone™, Stonecraft™, and Dutch Quality™ products across West Virginia, Western Pennsylvania, and Western New York. The role is responsible for growing sales, market share, and wall share by developing and maintaining consultative relationships with architects, builders, contractors, and distribution partners. The ideal candidate lives within the territory. The position includes qualifying and following up on sales leads, managing opportunities in Salesforce/CRM, generating new business, providing technical and product support, and maintaining positive customer relationships. Travel may be required up to 60% of the time. The role involves working in varied environmental conditions and may require use of personal protective equipment.

Requirements

  • At least one year of proven successful sales experience.
  • Strong computer literacy; Microsoft Office is required.
  • Excellent negotiation and promotional abilities.
  • Strong organizational skills.
  • Strong written and verbal communication skills.
  • Technical aptitude.
  • Math, estimating, and analytical aptitude.
  • Problem-solving and decision-making capability.
  • Ability to work independently and productively with minimal supervision.
  • Ability to recognize problems, identify possible causes, and resolve routine problems.
  • Ability to lift, move, or transport items up to 50 pounds.
  • Ability to wear required personal protective equipment, including hearing, vision, and hardhat protection.
  • Ability to work around dust, chemicals, and other substances and in varied environmental conditions.
  • Ability to tolerate uncomfortable noise levels and temperature extremes, prolonged standing or stationary positions, repetitive movements, bending, and twisting.

Nice To Haves

  • College degree or equivalent work experience.
  • Two additional years of customer service experience.
  • Experience with SAP enterprise software.
  • Familiarity with Salesforce/CRM systems.

Responsibilities

  • Comply with Westlake Safety Policies and Procedures.
  • Maintain regular attendance, punctuality, and scheduling flexibility.
  • Follow up on web and email leads regarding potential purchases.
  • Make outbound follow-up calls and emails to qualify leads for outside sales representatives.
  • Handle inbound sales lead calls, further qualifying them for transfer or managing them directly.
  • Use Salesforce/CRM for opportunity management.
  • Develop new business with architects, builders, contractors, and masons, building rapport and achieving customer satisfaction.
  • Use lead-generation tools to identify prospective opportunities in commercial, national, and multifamily markets.
  • Provide technical and product support to current and potential customers.
  • Complete AIA reporting through the company portal and AIA website.
  • Establish and maintain positive customer relationships.
  • Travel within the territory, up to 60% of the time.
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