About The Position

Westlake Royal Building Products is hiring a full-time Territory Sales Manager to represent its Cultured Stone™, Eldorado Stone™, Stonecraft™, and Dutch Quality™ products across West Virginia, Western Pennsylvania, and Western New York. The role is responsible for growing sales, market share, and wall share by developing and maintaining consultative relationships with architects, builders, contractors, and distribution partners. The ideal candidate is located within the territory. The position involves qualifying and following up on sales leads, developing new business, providing technical and product support, managing opportunities through Salesforce/CRM, and maintaining positive customer relationships. Travel may be required up to 60% of the time.

Requirements

  • At least one year of proven successful sales experience.
  • Strong computer literacy; Microsoft Office required.
  • Excellent negotiation and promotion skills.
  • Strong organizational skills.
  • Strong written and verbal communication skills.
  • Technical aptitude.
  • Math, estimating, and analytical aptitude.
  • Problem-solving and decision-making capability.
  • Pursue training and development opportunities, continuously build knowledge and skills, and share expertise with others.
  • Ability to work independently and productively with minimum supervision.
  • Ability to recognize problems, identify possible causes, and resolve routine problems.
  • Ability to tolerate uncomfortable sound or noise levels and temperature extremes indoors or outdoors.
  • Ability to stand or remain stationary for prolonged periods, complete repetitive movements, and bend and/or twist.
  • Ability to lift, move, or transport items up to 50 pounds and move about facilities.
  • Ability to work around dust, chemicals, and other substances and in varied environmental conditions.
  • Ability to wear required personal protective equipment, including hearing, vision, and hardhat protection.
  • Ability to travel up to 60% of the time.

Nice To Haves

  • College degree or equivalent work experience.
  • Two additional years of customer service experience preferred.
  • Familiarity with SAP enterprise software and Salesforce/CRM systems.

Responsibilities

  • Comply with Westlake Safety Policies and Procedures.
  • Maintain regular attendance, timeliness, and scheduling flexibility.
  • Follow up on web and email leads regarding potential purchases.
  • Make outbound lead follow-up calls by telephone and email to qualify leads for transfer to outside sales representatives.
  • Handle inbound sales lead calls to further qualify leads for transfer to outside sales representatives or manage them directly.
  • Use Salesforce/CRM for opportunity management.
  • Create new business with architects, builders, contractors, and masons; build rapport and achieve customer satisfaction.
  • Use lead-generation tools to identify prospective commercial, national, and multifamily opportunities.
  • Provide technical and product support to current and potential customers.
  • Complete AIA reporting through the company portal and AIA website.
  • Establish and maintain positive customer relations.
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