About The Position

The Territory Sales Manager is responsible for managing customer accounts in the North Texas—Dallas/Fort Worth territory and growing business across product segments by supporting and educating rehabilitation clinicians and complex rehabilitation suppliers on products, programs, and opportunities related to Ki Mobility, Convaid, R82, STAR, and Klaxon. The role requires professionalism, effective communication, and strong product knowledge in the complex rehabilitation industry. It is remote, with routine travel throughout the designated territory, including daily and overnight travel as needed; travel may involve two to three or more hotel nights per week depending on territory size. The role presents, promotes, and sells products and services to meet territory sales targets; develops customer relationships and key accounts; analyzes territory potential and market needs; and plans product strategies to achieve sales goals. The manager provides customer and clinician in-services, understands reimbursement requirements and competitive products, manages the territory sample fleet and expenses, collaborates with internal departments, and contributes product feedback and reporting. The position also requires attendance at trade shows, adherence to company values and standards, and the ability to perform the essential functions with or without reasonable accommodation. A degree in a clinical field such as OT, PT, or Kinesiology is listed under Education. Required experience includes three to five years in the complex rehab industry, effective independent and team work, and intermediate computer application experience. A valid driver’s license must be held and maintained. ATP certification and clinical or sales experience are preferred. The role may require extended hours, including weekends, and lifting and handling products, including wheelchairs.

Requirements

  • Degree in a clinical field such as OT, PT, or Kinesiology.
  • Three to five years of experience in the complex rehabilitation industry.
  • Experience and proven ability to work effectively independently and within a team.
  • Intermediate-level experience with computer applications.
  • Valid driver’s license that must be maintained.
  • Strong interactive communication skills and ability to respond quickly and effectively to customer and clinician inquiries.
  • Strong business acumen, including understanding of market potential, profit margins, and contract development and negotiation.
  • Ability and determination to attain or exceed sales goals.
  • Strong presentation and listening skills, including confidence presenting to large groups.
  • Analytical skills for solving complex problems and making informed decisions.
  • Excellent written and oral communication and interpersonal skills for cross-functional collaboration.
  • Proactive, self-motivated approach and ability to work independently and in a team environment.
  • Ability to lift and handle wheelchairs and other products.
  • Intermediate skills with computer applications such as Word, Excel, and enterprise software.
  • Basic math proficiency and ability to observe and identify details.
  • Ability to meet the physical requirements of the essential functions, including frequent sitting, wrist manipulation, walking, standing, bending, pushing, pulling, twisting, and driving; lifting up to 20 pounds frequently and up to 50 pounds occasionally.

Nice To Haves

  • ATP certification is preferred.
  • Clinical or sales experience or ATP certification is highly preferred.

Responsibilities

  • Professionally present, promote, and sell products and services to achieve agreed-upon territory sales targets.
  • Establish, develop, and maintain positive professional business and customer relationships.
  • Manage business expenses according to the travel expense policy.
  • Analyze territory and market potential and use company technology such as Qlik, KIO, and Asset Panda for strategic territory planning.
  • Develop information about market needs and provide ongoing product-improvement input.
  • Manage key accounts to promote market penetration across all product segments.
  • Understand company product features, clinical benefits, and pricing compared with competitive products.
  • Uphold company values, ethical business conduct, and confidentiality of sensitive information.
  • Use Asset Panda to maintain accurate records and track territory sample-fleet movement by customer and referral-source location.
  • Define product-category sales strategies to meet or exceed sales goals.
  • Understand reimbursement platforms and requirements for products in each category.
  • Collaborate with other departments, especially marketing and customer service, to implement new products and support existing products.
  • Schedule and conduct weekly clinical in-services for customers and clinicians covering product form, fit, function, and clinical benefits compared with competitors.
  • Attend trade shows and assist with exhibition-stand setup.
  • Act as a leader by representing company core values positively and professionally.
  • Provide data analysis and reporting on product categories as requested.
  • Organize an efficient travel call pattern and appointment calendar that fills workdays.
  • Work remotely within the territory and routinely service customer locations, including daily and overnight travel.
  • Follow safety, quality, and other company requirements and standards; keep the work area clean and orderly.
  • Report to work as scheduled, on time, and able to complete the work schedule; perform additional duties as assigned.
  • Respond quickly and effectively to customer and clinician inquiries.
  • Work extended hours as scheduled, including weekends.
  • Lift, handle, load, and unload products, including wheelchairs.
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