Territory Sales Manager II - Seattle, WA

Office Depot•Kent, WA

About The Position

The Territory Sales Manager is a regional, field-based role covering the greater Seattle area, with regular in-office collaboration at the Kent, Washington location. The role is responsible for acquiring new mid-market customers and expanding relationships with existing accounts in the assigned geography. It focuses on outside sales to organizations with approximately 50–1,000 white-collar employees, positioning ODP Business products, services, and solutions to grow accounts and increase market penetration. The role targets companies with up to $1.5 million in annual purchasing potential and develops relationships with decision makers and influencers through networking, relationship development, and cold calling. The position is 100% commission-based, with a non-recoverable annual draw of $60,000–$80,000 paid biweekly, plus uncapped quarterly commission based on margin and IGM performance. On-target expected earnings are $120,000–$160,000 per year. The role is expected to spend at least 30 hours per week outside the office and actively working in the assigned territory. The Territory Sales Manager plans and executes territory development, maintains accurate customer and pipeline information in ODP’s CRM, and collaborates with customer service, sales support, and other internal teams to support customer satisfaction and retention. The role also shares sales knowledge and best practices, supports peer learning, and may contribute to coworker development and training. Office Depot Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence. Coworkers are expected to support the company’s operational safety culture by working safely and addressing potential hazards or concerns.

Requirements

At least 2 years of experience.
High school diploma or equivalent; a bachelor’s degree is preferred.
Demonstrated relationship-building, negotiation, and closing skills, which may come from work experience, internships, or other relevant activities.
Experience or aptitude in consultative selling, needs analysis, and solution recommendation.
Ability to work in a deadline-driven, fast-paced environment, manage multiple priorities, and adapt to change.
Experience working in a team environment and collaborating to achieve shared goals.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Ability to learn and effectively use internal systems, sales tools, and reporting platforms.
Ability to achieve monthly sales and revenue goals and provide tailored product and solution recommendations through consultative customer analyses.
Ability to develop long-term client relationships that support renewals, upselling, and cross-selling.
Experience or comfort securing and conducting face-to-face meetings with key decision makers.
Ability to build a network through persuasive sales calls, customer visits, industry events, and internal referrals.
Comfort with cold calling and initiating contact with new prospects.
Effective written and spoken English communication skills with customers and internal stakeholders at all levels.
Strong presentation and interpersonal skills, including the ability to communicate value propositions clearly and confidently.
Strong time management, organizational, and follow-up skills.
Ability to maintain and update CRM databases with required customer, contact, and activity information.
Proven ability to meet or exceed assigned revenue goals and sales quotas within an assigned set of accounts or territory.
Ability to regularly travel within the assigned territory to meet customers and prospects.
Ability to read, write, speak, and understand English.
Valid driver’s license and a driving record in good standing.
Strong initiative, self-motivation, and resilience in the face of challenges.
Professional, goal-oriented, and results-driven mindset.

Nice To Haves

Bachelor’s degree in Business, Marketing, Sales, or a related field.
Working knowledge of CRM tools such as Salesforce.com.
Related work experience in sales, customer service, or business development.

Responsibilities

Expand existing accounts by meeting customers in person, identifying additional revenue opportunities across product categories and services, understanding evolving needs, recommending tailored solutions, and increasing account penetration and share of wallet.
Acquire new mid-market customers through outside sales, prospecting, networking, in-person meetings, and cold calling; develop relationships with decision makers, influencers, end users, and buyers and close new business.
Spend a minimum of 30 hours per week outside the office actively working in the designated territory.
Manage and service current spend within assigned accounts to support customer satisfaction and retention.
Partner with customer service, sales support, and other internal teams to resolve issues, maintain customer relationships, and position ODP as the preferred provider.
Own territory planning, business development strategies, and execution of sales initiatives.
Maintain accurate, up-to-date customer information, activities, and pipeline details in ODP’s CRM to support forecasting, reporting, account planning, and data integrity.
Serve as a subject matter resource on customer requirements and selling strategies; share best practices, support peer learning, and contribute to coworker development and training where appropriate.
Collaborate with cross-functional teams to align account strategies, resolve issues, and drive results.
Provide management with regular updates and reports on account activities, sales forecasts, and client feedback.
Travel regularly within the assigned territory to meet customers and prospects.
Work safely and address potential hazards or concerns in support of the company’s operational safety culture.