Territory Sales Manager – Great Lakes

Showdown•Detroit, MI

About The Position

Showdown Displays manufactures and sells signage, displays, and event products to the Promotional Products industry. The company is seeking a Territory Sales Manager to support growth in the Great Lakes Territory, covering Michigan, Indiana, and parts of Ohio. The role focuses on developing new business and building existing distributor partnerships. The chosen candidate must live within the territory and will travel approximately 75% of the time within the assigned geography. The Territory Sales Manager owns primary account relationships for designated accounts and prospects, partners with an Inside Sales Representative, develops account strategies and objectives, and implements annual account budgets and growth targets. The role involves regular customer communication, market analysis, negotiation, account management, coordination with internal teams, and accurate Salesforce CRM recordkeeping. The position also includes quarterly goal-setting under the TRACTION model and participation in approved trade shows and company events. The position requires effective customer service, sales and negotiation capabilities, organization, communication, presentation, and business judgment. Work takes place in an office environment and through travel to client offices, trade shows, and other meeting spaces. At trade shows, the employee may stand for extended periods and help access inventory or set up product displays. Offers are contingent on passing background, motor vehicle driving, criminal, and professional reference checks.

Requirements

Bachelor’s degree in business or equivalent.
Experience in promotional, large-format, and/or commercial printing sales is required.
Must reside within the assigned geography.
Ability to travel within the assigned geography.
Three to five years of solid sales experience.
Proven record of managing and growing accounts and meeting or exceeding sales targets.
Ability to open new accounts.
Excellent negotiation skills.
Strong customer relationship management and project management skills.
Commitment to customer satisfaction.
Self-motivation and strong organizational and time-management abilities.
Demonstrated business acumen and ability to recognize customer needs and emerging trends.
Excellent verbal and written communication skills and solid presentation skills.
Basic computer skills, including Microsoft Word, Excel, and PowerPoint.
Ability to communicate effectively in person, by phone, and through digital platforms.
Ability to pass required background checks, including motor vehicle driving, criminal, and professional reference checks.
Must demonstrate the company’s core values: Passion for Excellence, Accountability, Respect, Innovation, Teamwork, and Integrity.

Nice To Haves

Salesforce CRM experience is preferred.

Responsibilities

Manage primary accounts within the assigned geography that are recognized at CPP and above status in Salesforce, as well as prospects expected to achieve that status.
Partner with the assigned Inside Sales Representative to manage accounts in the territory.
Determine account management strategies and set objectives to achieve results in the assigned geography.
Regularly communicate with clients to identify changing needs.
Conduct market analysis and research factors affecting buying decisions in the territory.
Manage conflicts and negotiate sales discussions.
Follow up on missing or delayed shipments and coordinate with internal employees to correct errors.
Provide information and assistance related to billing.
Report account problems to the (R)VP of Sales.
Research and respond to order-status, inventory, lead-time, expedite, sample, and pricing-quote inquiries.
Interact with assigned accounts by phone, email, and in person.
Enter leads, contacts, accounts, calls, quotes, emails, and other necessary information accurately and promptly in Salesforce CRM.
Ensure collateral requests, sales kits, and promotional materials are delivered accurately and promptly to assigned accounts.
Establish customer relationships and partnerships and understand customers’ buying processes.
Implement annual account budgets, including growth targets for existing and prospective accounts.
Travel approximately 75% within the assigned geography.
Set and accomplish quarterly ROCKS under the TRACTION model.
Contribute to Department and Corporate quarterly ROCKS where applicable.
Attend and participate in trade shows listed on the approved annual Marketing Events calendar, as well as other trade shows and company events as directed by the VP of Territory Sales.
Perform other duties assigned by the manager.