Territory Manager - Boston, MA (Field Based)

Insulet Corporation•Boston, MA

1d•Onsite

About The Position

Insulet Corporation is seeking a Territory Manager to drive growth and support improved outcomes for people living with diabetes. The role owns the business strategy and sales performance for an assigned geographic territory, building partnerships with healthcare professionals such as endocrinologists, primary care physicians, and diabetes educators. The Territory Manager promotes Omnipod technology and works to establish Insulet products as a standard of care, contributing to market share and profitability. The position combines consultative selling, clinical and product education, territory planning, customer onboarding, and collaboration with internal teams. The Territory Manager develops customer relationships, supports patient onboarding and training, analyzes territory data, and manages administrative responsibilities within budget guidelines. The role is field-based, requires residence within the assigned territory, and involves regular business travel, mostly by car. Overnight travel may be as much as 2–5 nights per month, depending on the territory.

Requirements

Associate degree.
At least 5 years of sales experience with demonstrated success in B2B or a life science industry such as healthcare, pharmaceuticals, medical devices, or diabetes.
Valid driver’s license.
Ability to set, communicate, and execute a territory business strategy.
Ability to execute sales and marketing plans.
Strong oral and written communication skills.
Strong influencing and collaboration skills, including the ability to build and nurture relationships.
Team-oriented approach and ability to coordinate activities collaboratively.
Ability to solve complex problems and take appropriate action.
Proficiency with technology, including large data systems and personal devices such as insulin pumps and continuous glucose monitors.
Must reside within the geographic area of the assigned territory.
Ability to lift, carry, and transport up to 30 pounds of professional sales samples and literature.
Ability to travel regularly, mostly by car, within the assigned geographic region; overnight and air travel vary by territory, with overnight travel potentially reaching 2–5 nights per month.

Nice To Haves

Bachelor’s degree.
A strong network of established professional relationships with endocrinologists and primary care providers specializing in diabetes.

Responsibilities

Develop and lead the territory’s business strategy, aligning territory partners around actionable plans to achieve and exceed business goals.
Collaborate with territory partners to create efficient routing strategies and coordinate customer engagement.
Own the patient onboarding process, completing it directly or coordinating effectively with teammates.
Meet and exceed sales targets and grow market share through proactive territory management.
Execute field sales initiatives in alignment with company standards and promotional practices.
Share industry, disease, and product knowledge through a consultative approach that builds trust and credibility with providers.
Use knowledge of Type 1 and Type 2 diabetes to sell with clinical credibility.
Build contacts in the diabetes community by attending local events, participating in fundraisers, and connecting with influencers.
Present Insulet products, explain their differentiation from competitive products, and address customer needs with product knowledge and strategic insight.
Analyze problems, identify root causes, and implement solutions to provider and patient issues.
Collaborate with internal stakeholders to deliver high-quality customer onboarding and training with a patient-centric approach.
Build and strengthen relationships across healthcare offices, including healthcare professionals and administrative staff.
Work with internal colleagues across functions to improve productivity and achieve shared goals.
Use diverse data sources to inform business decisions and territory strategy.
Prioritize territory opportunities and align resources to the highest-impact areas.
Maintain and update data systems such as Salesforce with territory-specific insights.
Manage administrative operations while adhering to budget guidelines.