Territory Manager, CardioMEMS - Boston, MA

Abbott • Boston, MA

21h • $43,900 - $109,200 • Remote

About The Position

Abbott’s Heart Failure business develops solutions to diagnose, monitor, and manage heart failure. The Territory Manager is responsible for driving CardioMEMS therapy adoption, opening new accounts, and growing revenue. This hunter-oriented commercial role expands access, builds high-impact customer relationships, and integrates the therapy into clinical workflows across implanting centers and community hospitals.

The role combines sales and account management with market development and technical, clinical, and procedural support. The Territory Manager works with physicians, heart failure clinics, administrators, and other stakeholders, and collaborates with internal teams and a Clinical Account Representative. The position is listed as remote in the United States, with territory travel and procedural coverage requirements.

Requirements

• Bachelor’s degree in business, marketing, life sciences, engineering, or a related field.
• 3–5 years of direct healthcare sales experience.
• Track record of achieving at least 100% of quota for two consecutive years.
• Demonstrated success opening 3–5 or more net-new accounts per year or expanding underdeveloped accounts to sustained utilization.
• Strong understanding of the payer and insurance reimbursement landscape.
• Strong executive presence and ability to deliver clinical and technical presentations to audiences of 1–50 stakeholders.
• Ability to influence cross-functional buying groups, including value analysis committees, supply chain, and service line leadership.
• Strong understanding of market dynamics and commercial acumen, including the ability to develop data-driven territory strategies, forecasting models, and quarterly business reviews using CRM platforms, analytics, and Excel.
• Willingness to travel within the territory, including overnight travel and early or late case support.
• Ability to provide on-call and procedural support as needed.

Nice To Haves

• Two or more years of experience in cardiology structural heart or heart failure.
• Recent launch experience within the last 3–5 years, leading 2–3 program or therapy launches per year and demonstrating sustainability through active clinic users, workflow adherence, or utilization trends.
• Experience with pre-launch planning, stakeholder alignment and executive sponsorship, training and education, clinical workflow integration, post-launch support, and long-term sustainability planning.
• Experience driving program implementation and ongoing program maturity, including heart failure clinic onboarding, remote monitoring workflow development, utilization ramp, and adoption metrics.
• Cath lab experience.
• Experience at top MedTech organizations.
• Experience operating in a competitive market with multiple industry players.
• Familiarity with cath lab or operating room workflows.
• Experience using Salesforce (preferred).

Responsibilities

• Build and maintain relationships with physicians, heart failure clinics, administrators, and other key stakeholders.
• Deliver clinical, technical, and strategic presentations to promote understanding and adoption of CardioMEMS therapy.
• Lead pricing discussions, contract negotiations, and value-based conversations.
• Plan and conduct educational events on hemodynamics, guideline-directed medical therapy (GDMT), published data, biomarkers, patient selection, and local case studies.
• Provide day-of-procedure support and post-operative troubleshooting as needed.
• Meet or exceed sales targets and execute quarterly business plans.
• Collaborate with Marketing, Professional Education, and Commercial Excellence teams; track territory performance, customer engagement, and pipeline activity.
• Conduct quarterly business reviews with key accounts to assess performance and identify growth opportunities.
• Coordinate with the Clinical Account Representative on unified strategies for priority accounts and develop long-term relationships with new and existing customers.
• Submit timely and accurate sales reports, forecasts, and competitive insights.
• Identify, qualify, and convert business opportunities across implanting and community sites.
• Use market insights to understand customer needs, trends, and competitive dynamics; develop territory strategies to grow market share and sustain adoption.
• Maintain knowledge of CardioMEMS, competing products, and alternative therapies.
• Provide on-call technical, clinical, and engineering support for field questions and procedural needs, and provide procedural case coverage across the region.
• Support heart failure clinics with training, education, clinical data collection, and new product introductions.
• Comply with FDA regulations, company policies, quality standards, and operating procedures.
• Maintain accurate documentation of sales activities, customer interactions, and expenses.
• Collaborate with internal partners, customers, contractors, and vendors; interact with patients professionally and compliantly when necessary.

Benefits

• Career development opportunities.
• Employees may qualify for free medical coverage in the Health Investment Plan PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level