Territory Manager - Boston, MA (Field Based)

Insulet Corporation•Boston, MA

2d•Remote

About The Position

Insulet Corporation is seeking a Territory Manager to drive sales growth and support patient outcomes by promoting its Omnipod diabetes management products. The role owns business strategy and performance for an assigned geographic territory and builds consultative partnerships with healthcare professionals, including endocrinologists, primary care physicians, diabetes educators, and office staff. The Territory Manager uses clinical and product knowledge, market insights, and collaboration with internal partners to support customer engagement, patient onboarding, and training. The role is field-based, requires residence within the assigned territory, and involves regular travel, primarily by car. Overnight travel may be as much as 2–5 nights per month, depending on the territory. The position has an annual U.S. base salary of $90,000 and is eligible for incentive compensation.

Requirements

Associate degree.
At least 5 years of sales experience with demonstrated success in B2B or a life science industry such as healthcare, pharmaceuticals, medical devices, or diabetes.
Valid driver’s license.
Ability to set, communicate, and execute territory business strategy.
Ability to execute sales and marketing plans.
Excellent oral and written communication skills.
Strong influencing and collaboration skills, including the ability to build and nurture relationships.
Team-oriented approach and ability to coordinate activities collaboratively.
Ability to solve complex problems and take appropriate action.
Proficiency with technology, including large data systems and personal devices such as insulin pumps and continuous glucose monitors.
Must reside within the geographic area of the assigned territory.
Ability to lift, carry, and transport up to 30 pounds of professional sales samples and literature.
Ability to travel regularly, mostly by car within the assigned geographic region; overnight and air travel vary by territory, with overnight travel potentially reaching 2–5 nights per month.

Nice To Haves

Bachelor’s degree.
Established professional relationships with endocrinologists and primary care providers specializing in diabetes.

Responsibilities

Develop and lead the territory’s business strategy, aligning territory partners around actionable plans to achieve and exceed business goals.
Collaborate with territory partners to create efficient routing strategies and coordinate customer engagement.
Own the patient onboarding process, completing it directly or coordinating with teammates.
Meet and exceed sales targets and drive market-share growth through strategic management of the assigned geographic area.
Execute field sales initiatives in line with company standards and promotional practices.
Use consultative industry, disease, and product knowledge to build provider trust and establish expertise.
Build knowledge of Type 1 and Type 2 diabetes and develop contacts in the diabetes community through events, fundraisers, and connections with influencers.
Present Insulet products, differentiate them from competitors, and address customer needs with product knowledge and strategic insights.
Analyze problems, identify root causes, and implement solutions to provider and patient issues.
Collaborate with internal stakeholders to deliver high-quality, patient-centric customer onboarding and training.
Build relationships with healthcare professionals and office staff to support positive business and patient outcomes.
Collaborate with colleagues across functions to improve productivity and achieve shared goals.
Use diverse data sources to inform business decisions and territory strategy.
Prioritize territory opportunities and align resources with the highest-impact areas.
Maintain and update data systems such as Salesforce with territory insights.
Manage administrative and operational responsibilities while adhering to budget guidelines.