Territory Manager - Detroit, MI

Becton Dickinson Medical Devices•Warwick, RI

1d•Onsite

About The Position

BD Interventional’s Surgery worldwide business unit develops, manufactures, and markets medical technologies for soft tissue reconstruction, including products for hernia repair, specialized surgical procedures, fixation, and biologic implants. Its BioSurgery business also offers sealants and hemostatic products for thoracic, cardiovascular, and other surgical specialties. The Territory Manager is responsible for achieving company sales and profitability goals within an assigned territory by growing current accounts and establishing new ones. The role serves as a product specialist, educating surgeons, operating-room staff, and other customers on product use and providing on-site technical support during procedures. The position also advises customers on products, orders, pricing, company policies, and forecasts, and works to resolve complaints promptly and satisfactorily. Extensive travel, including overnight stays, is required within the assigned territory.

Requirements

Bachelor’s degree.
At least 3 years of sales experience; medical or healthcare industry experience is preferred.
Excellent interpersonal, communication, and presentation skills.
Strong understanding of sales strategies, contract administration, and group purchasing principles.
Ability to travel extensively, including overnight stays, within the assigned territory.
Valid state-issued driver’s license and ability to meet BD auto safety standards.
Willingness to undergo regular drug screenings as required by customers or medical facilities.

Nice To Haves

Knowledge of medical and surgical procedures, anatomy, and terminology.
Ability to communicate the benefits of BD products in relation to human anatomy and healthcare applications.
Familiarity with medical device regulations and industry-standard methodologies.
Sales experience in the medical or healthcare industry.

Responsibilities

Attain company sales goals within the designated territory and budget.
Grow sales within current accounts and establish new accounts and prospects.
Serve as a product specialist, presenting, educating, and providing in-services on accurate product use and procedures.
Provide on-site technical support during procedures to ensure accurate use of products.
Train and educate physicians and hospital staff on product use and ensure they have current product information.
Promote effective product utilization by trained surgeons within the territory.
Maintain detailed knowledge of company products, channels, and distribution methods.
Meet territory sales and profitability goals.
Advise customers about new and current products, backorders, order status, pricing, policy changes, and forecasts for new needs.
Resolve customer complaints promptly and to mutual satisfaction; keep commitments and conduct interactions courteously and ethically.
Attend customer meetings and tradeshows, and provide detailed post-convention reports.
Establish Davol products as the standard for bid accounts through surgeon specifications.
Perform special projects and other assigned duties.