Territory Manager - CMEMS -- Chicago

Abbott • Chicago, IL

18h • Remote

About The Position

Abbott’s Heart Failure business develops solutions to diagnose, monitor, and manage heart failure. The Territory Manager is responsible for driving adoption of CardioMEMS therapy, opening new accounts, and growing revenue. This hunter-oriented commercial role expands access, builds high-impact customer relationships, and integrates therapy into clinical workflows at implanting centers and community hospitals.

The role combines sales and customer engagement, account management, market development, technical and procedural support, and compliance. The Territory Manager works with physicians, heart failure clinics, administrators, implanting teams, and internal partners to promote therapy adoption, support procedures and programs, and build sustainable territory growth. The position is remote in the United States, with the listed location of Chicago, and requires travel within the territory.

Requirements

• Bachelor’s degree in business, marketing, life sciences, engineering, or a related field.
• 3–5 years of direct healthcare sales experience.
• Track record of achieving at least 100% of quota for two consecutive years.
• Demonstrated success opening 3–5 or more net-new accounts per year or expanding underdeveloped accounts to sustained utilization.
• Strong understanding of payer and insurance reimbursement.
• Ability to lead program or therapy launches, including pre-launch planning, stakeholder alignment, training, education, clinical workflow integration, post-launch support, and sustainability planning.
• Experience driving program implementation and ongoing program maturity, such as heart failure clinic onboarding, remote monitoring workflow development, and utilization and adoption metrics.
• Strong executive presence and ability to deliver clinical and technical presentations to audiences of 1–50 stakeholders.
• Proven ability to influence cross-functional buying groups, including value analysis committees, supply chain, and service-line leadership.
• Ability to influence multiple stakeholders to drive growth.
• Strong understanding of market dynamics.
• Commercial acumen and ability to develop data-driven territory strategies, forecasts, and quarterly business reviews using CRM platforms, analytics, and Excel.
• Willingness to travel within the territory, including some overnight travel and early or late case support.
• Ability to provide procedural case coverage and on-call support as required.

Nice To Haves

• Two or more years of cardiology structural heart or heart failure experience.
• Recent launch experience within the last 3–5 years, leading 2–3 program or therapy launches per year with evidence of sustainable clinic use, workflow adherence, and utilization trends.
• Salesforce experience.
• Cath lab experience.
• Experience at top MedTech organizations.
• Experience working in a competitive market with multiple industry players.
• Familiarity with cath lab or operating room workflows.

Responsibilities

• Build and maintain relationships with physicians, heart failure clinics, administrators, and other key stakeholders.
• Deliver clinical, technical, and strategic presentations to increase understanding and adoption of the therapy.
• Lead pricing discussions, contract negotiations, and value-based conversations.
• Plan and execute educational events on hemodynamics, GDMT, published data, biomarkers, patient selection, and local case studies.
• Provide day-of-procedure support and post-operative troubleshooting as needed.
• Meet or exceed sales targets and execute quarterly business plans.
• Collaborate with Marketing, Professional Education, and Commercial Excellence teams.
• Track territory performance, customer engagement, and pipeline activity.
• Conduct quarterly business reviews with key accounts to assess performance and identify growth opportunities.
• Partner with the Clinical Account Representative on unified strategies for priority accounts.
• Develop long-term relationships with new and existing customers.
• Submit timely and accurate sales reports, forecasts, and competitive insights.
• Identify, qualify, and convert new opportunities across implanting and community sites.
• Use market insights to assess customer needs, emerging trends, and competitive dynamics.
• Build and execute territory strategies to increase market share and sustainable adoption.
• Maintain knowledge of CardioMEMS, competitive products, and alternative therapies.
• Provide on-call technical, clinical, and engineering support for field questions and procedural needs.
• Provide procedural case coverage across the region and support implanting teams.
• Support heart failure clinics with training, education, clinical data collection, and new product introductions.
• Comply with FDA regulations, company policies, quality standards, and operating procedures.
• Maintain accurate records of sales activities, customer interactions, and expenses.
• Collaborate with internal partners, customers, contractors, and vendors.
• Interact with patients professionally and compliantly when necessary.
• Support program implementation and ongoing maturity, including clinic onboarding, remote-monitoring workflow development, utilization growth, and adoption measurement.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level