Territory Manager, SUD (MD, Baltimore City)

Charlie Health•Baltimore, MD

23h•$94,000 - $114,000

About The Position

Charlie Health is hiring a Territory Manager, SUD to help scale its Substance Use Disorder program nationally. The role joins a founding go-to-market team and helps build the program’s growth playbook. The Territory Manager will develop relationships with referral partners in settings such as detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations, educating them about Charlie Health’s SUD treatment and mental health services. The position is suited to someone comfortable with high accountability and building a new initiative from the ground up.

Requirements

Must be based in Baltimore City, Maryland.
Willingness to travel extensively around Baltimore City, Maryland.
At least four years of proven sales or business development experience.
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
Exceptional interpersonal, communication, and organizational skills.
Strong project management skills and the ability to manage details in a dynamic environment.

Nice To Haves

Experience in healthcare or behavioral health outreach.
Familiarity with the SUD treatment ecosystem and community ties.
Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

Develop and execute a territory-level go-to-market strategy to grow the SUD program.
Build trust-based relationships with SUD referral partners across higher and lower levels of care.
Conduct in-field outreach four to five days per week, meeting with referral partners and educating them about Charlie Health’s SUD programs and services.
Identify barriers to treatment and collaborate with referral sources to improve access to care.
Collect and synthesize feedback from partners and stakeholders to refine messaging, positioning, marketing, operational, and product strategies.
Collaborate with leadership and cross-functional teams to improve the SUD growth motion.
Partner with internal teams to develop tailored engagement strategies for SUD care providers and support long-term collaboration.
Represent Charlie Health in community settings, industry events, conferences, and educational sessions to promote awareness of the SUD program.
Work with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.