Territory Manager, SUD (MD, Baltimore County)

Charlie Health•Baltimore County, MD, MD

18h•$94,000 - $114,000

About The Position

Charlie Health is a rapidly growing behavioral healthcare organization focused on connecting people to personalized, virtual mental health and substance use treatment. The Territory Manager, SUD will join a founding go-to-market team responsible for scaling the Substance Use Disorder program nationally and building its growth playbook. The role develops relationships with referral partners in settings such as detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. The Territory Manager educates partners about Charlie Health’s SUD treatment and mental health programs, identifies barriers to treatment, and works with partners and internal teams to improve access to care and support growth. The position is based in Baltimore County, Maryland, and involves extensive local travel and frequent in-field outreach.

Requirements

Must be based in Baltimore County, Maryland.
Willingness to travel extensively around Baltimore County, Maryland.
At least 4 years of proven sales or business development experience.
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
Exceptional interpersonal, communication, and organizational skills.
Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

Experience in healthcare or behavioral health outreach.
Familiarity with the SUD treatment ecosystem and community ties.
Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

Develop and execute a territory-level go-to-market strategy focused on growing the SUD program.
Build deep, trust-based relationships with higher- and lower-level-of-care SUD referral partners.
Conduct in-field outreach 4–5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services.
Identify barriers to treatment and collaborate with referral sources to improve access to care.
Collect and synthesize partner feedback to refine messaging, positioning, and execution.
Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
Partner with internal teams to create tailored engagement strategies for SUD care providers and support long-term collaboration.
Represent Charlie Health in community settings, industry events, conferences, and educational sessions to promote awareness of its SUD program.
Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies.
Work with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.