Territory Manager, SUD (MD, Western Maryland)

Charlie Health•Western Maryland, MD, MD
•$94,000 - $114,000

About The Position

Charlie Health is hiring a Territory Manager, SUD to help scale its Substance Use Disorder program nationally as part of a founding go-to-market team. The role will shape how the organization engages referral partners in SUD settings, including detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. The Territory Manager will educate partners about Charlie Health’s SUD treatment and mental health programs and how they can support individuals on the path to recovery. This is a high-accountability role for someone who wants to help build a growth program from the ground up. The position is based in Western Maryland and involves extensive regional travel, including in-field outreach four to five days per week. The Territory Manager will work with referral partners and internal teams to improve access to care, refine the SUD growth strategy, and meet growth goals.

Requirements

  • Must be based in Western Maryland, Maryland.
  • Willingness to travel extensively throughout Western Maryland.
  • At least four years of proven sales or business development experience.
  • Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
  • Exceptional interpersonal, communication, and organizational skills.
  • Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

  • Experience in healthcare or behavioral health outreach.
  • Familiarity with the SUD treatment ecosystem and community ties.
  • Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

  • Develop and execute a territory-level go-to-market strategy to grow the SUD program.
  • Build trust-based relationships with referral partners across higher and lower levels of care in the SUD ecosystem.
  • Conduct in-field outreach four to five days per week to educate referral partners about Charlie Health’s SUD programs and services.
  • Identify barriers to treatment and work with referral sources to improve access to care.
  • Collect and synthesize partner and stakeholder feedback to refine messaging, positioning, execution, marketing, operations, and product strategies.
  • Collaborate with leadership and cross-functional teams to improve the SUD growth motion.
  • Partner with internal teams to create tailored engagement strategies for SUD care providers and support long-term collaboration.
  • Represent Charlie Health in community settings, industry events, conferences, and educational sessions to promote awareness of its SUD program.
  • Work with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.

Benefits

  • Comprehensive benefits for full-time, exempt employees.
  • Uncapped performance-based bonus.
  • Expected overall compensation of $94,000 to $114,000, including base compensation and bonus.
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