Territory Manager, SUD (PA, Philadelphia)

Charlie Health•Philadelphia, PA

21h

About The Position

Charlie Health is hiring a Territory Manager, SUD to join the founding go-to-market team responsible for scaling its Substance Use Disorder program nationally. The role will help build the program’s growth playbook and shape engagement with referral partners in SUD settings, including detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. The Territory Manager will educate partners about Charlie Health’s SUD treatment and mental health programs and how these services can support people on the path to recovery. This role is suited to someone who thrives in a high-accountability environment and is interested in building a program from the ground up. The position is based in Philadelphia, Pennsylvania, and requires extensive local travel and in-field outreach. The total target base compensation is $70,000–$90,000 per year, with an uncapped performance-based bonus and expected overall compensation of $94,000–$114,000. Compensation is determined individually based on factors including location, experience, expertise, internal pay equity, and other business considerations.

Requirements

Must be based in Philadelphia, Pennsylvania.
Willingness to travel extensively around Philadelphia, Pennsylvania.
At least four years of proven sales or business development experience.
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
Exceptional interpersonal, communication, and organizational skills.
Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

Experience in healthcare or behavioral health outreach.
Familiarity with the SUD treatment ecosystem and community ties.
Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

Develop and execute a territory-level go-to-market strategy focused on growing the SUD program.
Build deep, trust-based relationships with SUD referral partners across higher and lower levels of care.
Conduct in-field outreach four to five days per week to educate referral partners about Charlie Health’s SUD programs and services.
Identify barriers to treatment and collaborate with referral sources to improve access to care.
Collect and synthesize partner feedback to refine messaging, positioning, and execution.
Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
Create tailored engagement strategies with internal teams that resonate with SUD care providers and support long-term collaboration.
Represent Charlie Health in community settings, industry events, conferences, and educational sessions to promote awareness of the SUD program.
Synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies.
Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.