Territory Manager, SUD (PA, Philadelphia)

Charlie Health•Philadelphia, PA

16h•$94,000 - $114,000

About The Position

Charlie Health is hiring a Territory Manager, SUD, to help scale its Substance Use Disorder program nationally as part of a founding go-to-market team. The role is responsible for building and executing a territory-level growth strategy and shaping how Charlie Health engages referral partners across SUD settings, including detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. The Territory Manager will educate partners about Charlie Health’s SUD treatment and mental health programs and help connect people to care. The position is suited to someone comfortable in a high-accountability environment and interested in building a new growth vertical. It involves extensive in-field outreach, developing trust-based partner relationships, identifying barriers to treatment, and collaborating with leadership and cross-functional teams to improve the SUD growth strategy. The role is based in Philadelphia, Pennsylvania, and requires extensive travel around the area.

Requirements

Must be based in Philadelphia, Pennsylvania.
Willingness to travel extensively around Philadelphia, Pennsylvania.
At least 4 years of proven sales or business development experience.
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
Exceptional interpersonal, communication, and organizational skills.
Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

Experience in healthcare or behavioral health outreach.
Familiarity with the SUD treatment ecosystem and community ties.
Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

Develop and execute a territory-level go-to-market strategy focused on growing the SUD program.
Build deep, trust-based relationships with SUD referral partners across higher and lower levels of care.
Conduct in-field outreach 4–5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services.
Identify barriers to treatment and collaborate with referral sources to improve access to care.
Collect and synthesize partner feedback to refine messaging, positioning, execution, marketing, operations, and product strategies.
Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
Partner with internal teams to create tailored engagement strategies for SUD care providers and support long-term collaboration.
Represent Charlie Health in community settings, industry events, conferences, and educational sessions to promote awareness of its SUD program.
Work with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.