Territory Manager - Substance Use Disorder (Seattle Area)

You Are Accountable•Seattle, WA

5d•$60,000 - $75,000•Onsite

About The Position

Accountable is a virtual support program for substance use recovery and sobriety, matching members with certified peer recovery coaches and utilizing daily breathalyzer monitoring, remote drug testing, and recovery groups. The company was founded by individuals in recovery and is expanding its coverage across payer segments. The Territory Manager will be the company's representative in their assigned market, responsible for building relationships with clinicians, discharge planners, and community partners to drive referrals. The role emphasizes earning referrals through outcomes and trust, with a strict no-referral-fee policy.

Requirements

Live in the territory.
Hold a valid driver's license.
Have reliable transportation.
2+ years of outside sales, community outreach, admissions, or business development experience.
Ability to speak the language of the treatment world (understanding of detox, residential, PHP, IOP, outpatient, MAT, and sober living).
Understanding of how care is paid for and accessed (private pay, commercial insurance, Medicare).
Proven experience with cold outreach, list building, and converting cold contacts into relationships.
Experience carrying a sales number and meeting targets.
Ability to credibly communicate with both clinical directors and parents.
Disciplined about CRM usage with same-day logging.

Nice To Haves

Existing relationships with treatment providers or clinicians in the market.
Personal or family recovery experience.

Responsibilities

Build and work a territory plan covering the market's referral sources.
Be in the field 4–5 days a week, conducting 15–20 meetings per week once ramped.
Sell consultatively, understanding referrer needs before pitching and being willing to state when Accountable is not the right fit.
Call on treatment providers including residential programs, detoxes, PHP/IOPs, sober livings, and their associated staff (discharge planners, case managers, alumni coordinators).
Call on clinical providers such as therapists, addiction medicine and psychiatry practices, primary care, and hospital social workers.
Call on community partners including drug courts, interventionists, DUI and family law attorneys, EAPs, and recovery community organizations.
Run in-services and lunch-and-learns, and attend relevant coalition meetings, recovery events, and conferences.
Activate new accounts and maintain existing ones, aiming for every active account to refer at least quarterly.
Log all activity in the CRM on the same day.
Work within Accountable's compliance standards in all referral relationships.