Territory Business Manager

ImageFIRST Healthcare Laundry Specialists•High Point, NC

About The Position

The Territory Business Manager (TBM) drives new customer growth by identifying, qualifying, and closing new accounts within an assigned territory. The role uses consultative selling to develop customized service solutions and partners cross-functionally to support smooth customer onboarding and long-term success. The position is located in High Point, North Carolina and reports to the Regional Sales Manager (RSM). Regular travel within the territory is required. The TBM develops and manages a sales pipeline, conducts prospect appointments, prepares tailored proposals, negotiates terms, and closes new business. The role works with Service and Operations teams to transition new customers successfully, maintains accurate sales activity and forecast information, and keeps current on products, competitors, and market trends. Performance is evaluated against installed new business revenue, sales activity requirements, and pipeline quality and progression.

Requirements

At least 2 years of B2B sales experience.
Proven ability to prospect, manage a pipeline, and close new business.
Strong interpersonal, presentation, and negotiation skills.
Proven success meeting ambitious sales targets and competing effectively.
Ability to work independently and collaborate cross-functionally.
Proficiency in CRM tools and Microsoft Office applications.
Willingness to travel regularly within the territory.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.
Healthcare, service-based, or route-based sales experience is a plus.

Responsibilities

Identify and target new business opportunities through phone blocks, cold calls, Dynamics connections, emails, networking, and referrals.
Use Gold Mine and Zoom Info for prospecting, and use CCS to track activity, update account information, and manage follow-ups.
Build and manage a sales pipeline to meet weekly, monthly, and quarterly performance goals.
Use marketing materials for prospecting and represent ImageFIRST at industry events, trade shows, and networking opportunities.
Conduct an average of four First Appointments per week with qualified prospects.
Prepare proposals, present tailored products or services, negotiate terms, and close new business deals.
Meet or exceed weekly activity, signed, and installed new business requirements, following established sales scripts and processes.
Collaborate with Service and Operations to onboard new customers and communicate sales expectations during the transition to service.
Participate in team meetings, including Monday Team Meeting, Sales/Service Alignment Meeting, and Weekly Training Meeting.
Manage the assigned geographic territory by prioritizing prospects and maintaining a robust pipeline.
Document sales activities, pipeline stages, and forecasts accurately.
Stay current on product offerings, the competitive landscape, and market trends, and share customer, competitor, and market insights with sales leadership and internal teams.