Territory Account Manager (Clinical Outreach)

TPIRC and FAI•Long Beach, CA

1d•$85,000 - $100,000•Onsite

About The Position

The Territory Account Manager (Clinical Outreach) builds, strengthens, and expands the Food Allergy Institute’s referral network across the Los Angeles and Orange County areas. As the primary point of contact for referring providers in Southern California, this role promotes clinical services, facilitates education, and supports clear communication between medical practices and the organization. The position also collaborates with leadership to identify strategic opportunities, support Affiliate Provider development, and build community engagement through outreach, clinic tours, and events. This is an onsite position involving travel between clinic and community locations throughout the assigned region. The role supports patient referrals, provider partnerships, and organizational growth through relationship management, physician education, market development, and coordination with internal teams.

Requirements

Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field, or equivalent experience.
Strong interpersonal, relationship-building, and communication skills.
Ability to work independently, manage time effectively, and prioritize outreach activities.
Proficiency with Google Suite and CRM or referral management software.
Valid driver’s license and reliable transportation for travel to physician offices.
Professional presence and excellent presentation skills.
Ability to build trust and credibility with physicians and healthcare staff.
Goal-oriented, with strong organizational and problem-solving abilities.
Collaborative mindset and ability to work across teams.
Ability to talk or hear regularly; stand, walk, use hands to finger, handle, or feel, and reach with hands and arms frequently; walk between multiple office locations, including using stairs; and occasionally lift office products and supplies weighing up to 20 pounds.

Nice To Haves

Two or more years of experience in pharmaceutical sales, physician relations, healthcare business development, or a related healthcare sales role.
Knowledge of healthcare services, referral processes, and medical practice operations.

Responsibilities

Build and maintain relationships with medical practices, providers, and clinical office staff, including identifying and engaging physicians for advanced training opportunities.
Cultivate relationships with clinical practices, medical groups, and provider networks, and facilitate introductions to leadership and the practice management committee for strategic partnerships and growth opportunities.
Expand the referral funnel by engaging community physicians through office visits, clinic tours, and community events.
Provide physicians with education and resources on anaphylaxis management, clinical programs, and digital patient education tools.
Identify and recommend physicians for Affiliate Provider opportunities and support leadership in developing partnerships to advance patient recruitment and clinical billing activities at Affiliate Clinic sites.
Conduct regular in-person visits and check-ins with physician offices to provide updates, address concerns, and strengthen partnerships.
Promote the organization’s clinical services, specialties, and programs to community physicians.
Develop and implement strategies to increase patient referrals and expand market presence.
Serve as a resource for physicians and office staff, ensuring communication and resolution of issues related to referrals, scheduling, and patient experience.
Collaborate with internal leadership, marketing, and clinical teams to align outreach efforts with organizational goals.
Track and report referral patterns, relationship activity, and business development outcomes.
Stay informed on competitor activity, industry trends, and market opportunities.
Perform other duties as assigned.