Clinical Outreach Manager

Sandstone Care•Hybrid - Maryland, MD
•$90,000 - $105,000•Hybrid

About The Position

At Sandstone Care, our mission is to inspire and empower change for adolescents and young adults. As a key member of our Business Development team, the Clinical Outreach Manager plays a vital role in expanding access to care and strengthening Sandstone Care’s presence in the communities we serve. This position is responsible for building and maintaining meaningful relationships with referral partners, representing Sandstone Care at community events, and delivering educational presentations about our programs and services. Through strategic outreach and partnership development, the Clinical Outreach Manager helps connect individuals and families with the support they need while increasing awareness of Sandstone Care throughout the region.

Requirements

  • A bachelor's degree in marketing and/or behavioral health science is preferred.
  • Experience working in the Mental Health or Behavioral Health space preferred
  • Previous experience in marketing and / or outreach preferred
  • Experience with Microsoft Office applications including Power Point, Word, and Excel preferred
  • Ideal candidates are highly self-motivated, very organized, personable, and outgoing
  • Candidates applying for this position should be aware that an offer for employment in this position is contingent upon passing a comprehensive background check, encompassing criminal records and motor vehicle reports.
  • Candidates applying for this position should be aware that the position requires up to 75% travel in and around designated region

Responsibilities

  • Build and maintain relationships with key referral partners.
  • Create a territory plan that balances existing referral partnerships with developing new ones.
  • Skillfully manage the admissions process to convert general inquiries into admissions, with performance measured against monthly companywide Key Performance Indicators (KPIs).
  • Understand treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders.
  • Educate patients, families, the community, and other referral sources about the programs, services, and amenities our facility provides.
  • Deliver effective presentations to hospitals, private practices, schools and pertinent agencies.
  • Conduct facility tours and community events to increase brand awareness and build referral network.
  • Frequently travel within the community to attend meetings and develop referral partners.
  • Assist the clinical team with discharge planning by identifying and contacting appropriate facilities for care transfer when necessary.

Benefits

  • A competitive compensation and total rewards package including meaningful salary, bonus incentive programs, merit-based pay increases, and professional growth opportunities.
  • A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days
  • High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid.
  • A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
  • A collaborative and supportive community of therapists and team members: Fostering a positive work environment.
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